Installed RDP cals but its not being used

I have a 5 cal pack, and a 15 cal pack and its being used. I just installed a 20 license pack and its not being used at all. Connections are still saying no remote desktop client access license available. screnn
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Jeremy WeisingerSenior Network Consultant / EngineerCommented:
The CALs you're pointing out are Per User CALs. The others are Per Device. I'm guessing that the RDS server is in Per Device mode and so can only use Per Device CALs. You would need another RDS server in Per User mode to use those CALs.

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cnl83Author Commented:
Oh you are right... any way to convert that license to per device?
Jeremy WeisingerSenior Network Consultant / EngineerCommented:
Not that I know of. You'll need to return them and get per device.
Jeremy WeisingerSenior Network Consultant / EngineerCommented:
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Windows Server 2012

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