Exchange NDR error: 550 5.1.1
I had a public folder that I deleted yesterday, I first disabled the email address on it, and then deleted the folder.
I then created a mailbox, with the same email address.
Now when I try to email the new account, I get these errors. Is there a manual way to update exchange, or what would I need to do to refresh exchange, or remove any of the old pointers to the public folder?
Delivery has failed to these recipients or groups:
DonorRelations
The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message.
If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: ELIJAH.mydomain.org
IMCEAEX-_CN=Mail+20Public+
F3907BF85C4AC4B86B4C6F77C5
Remote Server returned '550 5.1.1 RESOLVER.ADR.ExRecipNotFou
Original message headers:
Received: from ELIJAH.mydomain.org (192.168.100.131) by
elijah.mydomain.org (192.168.100.131) with Microsoft SMTP Server (TLS) id
15.0.1156.6; Tue, 14 Nov 2017 08:40:30 -0800
Received: from ELIJAH.mydomain.org ([fe80::97d:771a:ed09:476]
elijah.mydomain.org ([fe80::97d:771a:ed09:476%
15.00.1156.000; Tue, 14 Nov 2017 08:40:30 -0800
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: Dan Andries <dan@mydomain.org>
To: DonorRelations <DonorRelations@mydomain.o
Subject: test
Thread-Topic: test
Thread-Index: AdNdZ0fAM8YWEoyAT0qN9JJQH0
Date: Tue, 14 Nov 2017 08:40:30 -0800
Message-ID: <f9216d42b63c45139641aea20
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <f9216d42b63c45139641aea20
MIME-Version: 1.0
X-MS-Exchange-Transport-Fr
X-Originating-IP: [192.168.102.10]
Return-Path: dan@mydomain.org
I then created a mailbox, with the same email address.
Now when I try to email the new account, I get these errors. Is there a manual way to update exchange, or what would I need to do to refresh exchange, or remove any of the old pointers to the public folder?
Delivery has failed to these recipients or groups:
DonorRelations
The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message.
If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: ELIJAH.mydomain.org
IMCEAEX-_CN=Mail+20Public+
F3907BF85C4AC4B86B4C6F77C5
Remote Server returned '550 5.1.1 RESOLVER.ADR.ExRecipNotFou
Original message headers:
Received: from ELIJAH.mydomain.org (192.168.100.131) by
elijah.mydomain.org (192.168.100.131) with Microsoft SMTP Server (TLS) id
15.0.1156.6; Tue, 14 Nov 2017 08:40:30 -0800
Received: from ELIJAH.mydomain.org ([fe80::97d:771a:ed09:476]
elijah.mydomain.org ([fe80::97d:771a:ed09:476%
15.00.1156.000; Tue, 14 Nov 2017 08:40:30 -0800
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: Dan Andries <dan@mydomain.org>
To: DonorRelations <DonorRelations@mydomain.o
Subject: test
Thread-Topic: test
Thread-Index: AdNdZ0fAM8YWEoyAT0qN9JJQH0
Date: Tue, 14 Nov 2017 08:40:30 -0800
Message-ID: <f9216d42b63c45139641aea20
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <f9216d42b63c45139641aea20
MIME-Version: 1.0
X-MS-Exchange-Transport-Fr
X-Originating-IP: [192.168.102.10]
Return-Path: dan@mydomain.org
ASKER
I actually have exchange 2013, but no worries, I forgot to mention that. So I did what you said, I believe you wanted to make sure I have checked the checkmark where it updates the emailaddress based on the email policy in place.
But it's still not working, I keep on getting the bounce back.
But it's still not working, I keep on getting the bounce back.
Oh ok, but I need to ask you something before move further into this.
Did you delete the cache of that email in your computer? meaning when you type the email address in outlook then the auto complete list appear, you need to deleted, close outlook and re-enter that user.
Try that and see how it goes.
Did you delete the cache of that email in your computer? meaning when you type the email address in outlook then the auto complete list appear, you need to deleted, close outlook and re-enter that user.
Try that and see how it goes.
ASKER
yes, I did delete the outlook autocomplete cache.
Did you try using a different machine to send a test email to that specific address. Please do that, because you hint it's just right here
That happened to me and it turned out that my machine was holding the cache of my email somehow.
I had a public folder that I deleted yesterday, I first disabled the email address on it, and then deleted the folder.
I then created a mailbox, with the same email address
That happened to me and it turned out that my machine was holding the cache of my email somehow.
ASKER
yes, I just did a test from a laptop, and I'm getting the same problem.
It's not a problem with my local machine, the problem is with my AD.
My AD is still pointing to the old public folder.
It's not a problem with my local machine, the problem is with my AD.
My AD is still pointing to the old public folder.
SOLUTION
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ASKER
so I know for sure it's not #1 or #2 from your list. It's either #3 or #4, I know for sure.
So yesterday, the email donorrelations@mydomain.or
So I disabled the mail-enabled public folder called donorrelations (which had that email address), and then then deleted the folder. Then I created a mailbox called donorrelations@mydomain.or
When I did some tests last night, it seemed to work,
I just did an external test and that works, so I can send an email from my gmail.com account to donorrelations@mydomain.or
But all my internal emails are failing. This is strange.
So yesterday, the email donorrelations@mydomain.or
So I disabled the mail-enabled public folder called donorrelations (which had that email address), and then then deleted the folder. Then I created a mailbox called donorrelations@mydomain.or
When I did some tests last night, it seemed to work,
I just did an external test and that works, so I can send an email from my gmail.com account to donorrelations@mydomain.or
But all my internal emails are failing. This is strange.
I've found this. I never tried but you might give a shot
Went to the properties of the user.
Navigated to the e-mail address tab.
“Add” a new “Custom Address”
Filled in “type” as “X500″ and edited the massager address from outlook as per below and entred it as the address
Went to the properties of the user.
Navigated to the e-mail address tab.
“Add” a new “Custom Address”
Filled in “type” as “X500″ and edited the massager address from outlook as per below and entred it as the address
ASKER CERTIFIED SOLUTION
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That's good man. Keep a log of that.
ASKER
yes, thank you sir... I use onenote, and I added it to my one note !
ASKER
Thanks Hemil for your help.
1- Open the Exchange Management Console on your local Exchange 2010 server.
2- Click Microsoft Exchange On-Premises, and then click Recipients Configuration.
3- Right-click the user, and then click Properties.
4- On the E-mail Addresses tab, click Add, click SMTP Address, and then enter the email address. Use the alias@domain .mail.onmicrosoft.com format for the email address.
5- Select the name that you entered, and then click Set as Routing Address.
6- Click OK.