Dan
asked on
Exchange NDR error: 550 5.1.1
I had a public folder that I deleted yesterday, I first disabled the email address on it, and then deleted the folder.
I then created a mailbox, with the same email address.
Now when I try to email the new account, I get these errors. Is there a manual way to update exchange, or what would I need to do to refresh exchange, or remove any of the old pointers to the public folder?
Delivery has failed to these recipients or groups:
DonorRelations
The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message.
If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: ELIJAH.mydomain.org
IMCEAEX-_CN=Mail+20Public+ 20Folder_C N=Version+ 5F1+5F0_CN =3c14ab36- 6368-48ed- 9263-dc9fa 42f04f7_CN =00000000D
F3907BF85C4AC4B86B4C6F77C5 75B740100D 4DCFC0B6DD 13947B7CD2 3D1F9A6998 60001C52FC 1F50000@my domain.org
Remote Server returned '550 5.1.1 RESOLVER.ADR.ExRecipNotFou nd; not found'
Original message headers:
Received: from ELIJAH.mydomain.org (192.168.100.131) by
elijah.mydomain.org (192.168.100.131) with Microsoft SMTP Server (TLS) id
15.0.1156.6; Tue, 14 Nov 2017 08:40:30 -0800
Received: from ELIJAH.mydomain.org ([fe80::97d:771a:ed09:476] ) by
elijah.mydomain.org ([fe80::97d:771a:ed09:476% 12]) with mapi id
15.00.1156.000; Tue, 14 Nov 2017 08:40:30 -0800
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Dan Andries <dan@mydomain.org>
To: DonorRelations <DonorRelations@mydomain.o rg>
Subject: test
Thread-Topic: test
Thread-Index: AdNdZ0fAM8YWEoyAT0qN9JJQH0 yK6A==
Date: Tue, 14 Nov 2017 08:40:30 -0800
Message-ID: <f9216d42b63c45139641aea20 37ce0bb@el ijah.mydom ain.org>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <f9216d42b63c45139641aea20 37ce0bb@el ijah.mydom ain.org>
MIME-Version: 1.0
X-MS-Exchange-Transport-Fr omEntityHe ader: Hosted
X-Originating-IP: [192.168.102.10]
Return-Path: dan@mydomain.org
I then created a mailbox, with the same email address.
Now when I try to email the new account, I get these errors. Is there a manual way to update exchange, or what would I need to do to refresh exchange, or remove any of the old pointers to the public folder?
Delivery has failed to these recipients or groups:
DonorRelations
The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message.
If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: ELIJAH.mydomain.org
IMCEAEX-_CN=Mail+20Public+
F3907BF85C4AC4B86B4C6F77C5
Remote Server returned '550 5.1.1 RESOLVER.ADR.ExRecipNotFou
Original message headers:
Received: from ELIJAH.mydomain.org (192.168.100.131) by
elijah.mydomain.org (192.168.100.131) with Microsoft SMTP Server (TLS) id
15.0.1156.6; Tue, 14 Nov 2017 08:40:30 -0800
Received: from ELIJAH.mydomain.org ([fe80::97d:771a:ed09:476]
elijah.mydomain.org ([fe80::97d:771a:ed09:476%
15.00.1156.000; Tue, 14 Nov 2017 08:40:30 -0800
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: Dan Andries <dan@mydomain.org>
To: DonorRelations <DonorRelations@mydomain.o
Subject: test
Thread-Topic: test
Thread-Index: AdNdZ0fAM8YWEoyAT0qN9JJQH0
Date: Tue, 14 Nov 2017 08:40:30 -0800
Message-ID: <f9216d42b63c45139641aea20
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <f9216d42b63c45139641aea20
MIME-Version: 1.0
X-MS-Exchange-Transport-Fr
X-Originating-IP: [192.168.102.10]
Return-Path: dan@mydomain.org
ASKER
Oh ok, but I need to ask you something before move further into this.
Did you delete the cache of that email in your computer? meaning when you type the email address in outlook then the auto complete list appear, you need to deleted, close outlook and re-enter that user.
Try that and see how it goes.
Did you delete the cache of that email in your computer? meaning when you type the email address in outlook then the auto complete list appear, you need to deleted, close outlook and re-enter that user.
Try that and see how it goes.
ASKER
yes, I did delete the outlook autocomplete cache.
Did you try using a different machine to send a test email to that specific address. Please do that, because you hint it's just right here
That happened to me and it turned out that my machine was holding the cache of my email somehow.
I had a public folder that I deleted yesterday, I first disabled the email address on it, and then deleted the folder.
I then created a mailbox, with the same email address
That happened to me and it turned out that my machine was holding the cache of my email somehow.
ASKER
yes, I just did a test from a laptop, and I'm getting the same problem.
It's not a problem with my local machine, the problem is with my AD.
My AD is still pointing to the old public folder.
It's not a problem with my local machine, the problem is with my AD.
My AD is still pointing to the old public folder.
SOLUTION
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ASKER
so I know for sure it's not #1 or #2 from your list. It's either #3 or #4, I know for sure.
So yesterday, the email donorrelations@mydomain.or g was a public folder and it was working fine, multiple people internally and externally was able to send emails to it. The department supervisor did not want a public folder, but wanted that to be a mailbox, so email can be in the mailbox and also be forwarded on to someone else as well.
So I disabled the mail-enabled public folder called donorrelations (which had that email address), and then then deleted the folder. Then I created a mailbox called donorrelations@mydomain.or g
When I did some tests last night, it seemed to work,
I just did an external test and that works, so I can send an email from my gmail.com account to donorrelations@mydomain.or g
But all my internal emails are failing. This is strange.
So yesterday, the email donorrelations@mydomain.or
So I disabled the mail-enabled public folder called donorrelations (which had that email address), and then then deleted the folder. Then I created a mailbox called donorrelations@mydomain.or
When I did some tests last night, it seemed to work,
I just did an external test and that works, so I can send an email from my gmail.com account to donorrelations@mydomain.or
But all my internal emails are failing. This is strange.
I've found this. I never tried but you might give a shot
Went to the properties of the user.
Navigated to the e-mail address tab.
“Add” a new “Custom Address”
Filled in “type” as “X500″ and edited the massager address from outlook as per below and entred it as the address
Went to the properties of the user.
Navigated to the e-mail address tab.
“Add” a new “Custom Address”
Filled in “type” as “X500″ and edited the massager address from outlook as per below and entred it as the address
ASKER CERTIFIED SOLUTION
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To access this solution, you must be a member of Experts Exchange.
That's good man. Keep a log of that.
ASKER
yes, thank you sir... I use onenote, and I added it to my one note !
ASKER
Thanks Hemil for your help.
1- Open the Exchange Management Console on your local Exchange 2010 server.
2- Click Microsoft Exchange On-Premises, and then click Recipients Configuration.
3- Right-click the user, and then click Properties.
4- On the E-mail Addresses tab, click Add, click SMTP Address, and then enter the email address. Use the alias@domain .mail.onmicrosoft.com format for the email address.
5- Select the name that you entered, and then click Set as Routing Address.
6- Click OK.