Remote Desktop resizing

Carlos Sanchez
Carlos Sanchez used Ask the Experts™
on
Hey guys,
I have a user with an issue with his remote desktop display.  The RDP file is set to view via full screen. He had his laptop connected to a TV.  When moving RDP session to the TV, it does not display in full screen and it shows scroll bars.  When I do a ctrl alt break, I get it on full screen and the scroll bars are even worse.  He wants the display of the RDP session to match the external screen exactly.  I don't think that there will be a solution to this so I think I will have to end up giving him a different remote access solution, but I wanted to see if you guys had any ideas first.
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ITSysTechSenior Systems Administrator
Commented:
When he moves his RDP session does he logoff or disconnect? If he is only disconnecting then his previous session screen size is still saved. Have him try to logoff before moving to the TV.

Author

Commented:
That's a good point.  I'll give that a shot.
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Did you check the resolution display settings in Windows Remote Desktop Connection. That will also have an effect.

Display tab in Windows Remote Desktop Connection.
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Author

Commented:
Hey John,
Yes I did and it is set to open it in full screen.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
What is the resolution of your Windows Host machine and the resolution of the TV?  They may be too mismatched.
ITSysTechSenior Systems Administrator

Commented:
inactive for 14 days

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