hp color laserjet 3500 driver pronlem on windows 10 64 bit

I bought a new desktop computer loaded with windows 10 64 bit home addition. but I can not install my hp color laserjet 3500 printer driver to my new computer.

have you ever experienced this kind of problem before?

how can i deal with it?
suleyman yalcinAsked:
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JohnBusiness Consultant (Owner)Commented:
There do not appear to be Windows 10 specific drivers for this printer. The HP site says to try Windows Update for the driver. If that does not work you may need to consider a newer printer

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Panagiotis ToumpaniarisSystem EngineerCommented:
The driver compatible with your OS should be "HP LaserJet USB (DOT4) communications driver for Windows".

You have to download it form HP's site.

Detailed instructions by HP can be found here : https://support.hp.com/us-en/document/c03515691 .

If you have followed these and still cannot install the driver, then provide us with more info, such as error messages.
Jackie ManIT ManagerCommented:
You will never be able to install this printer via USB as it is not compatible with Windows 10.

If you still want to use this printer, you need to buy a HP external print server to make your printer as a network printer.


The one above is likely to work from my experience.
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Just  HP doing business as usual.
If you want long time support for newer OS's ,HP is not your friend.
Brother ,Xerox and Epson are all much better supported in the long run.
Jackie ManIT ManagerCommented:

If you do a Google search for USB (DOT4), you will know that it is an obsolete technology which will not work for Windows 8 or above.
@Jackie Man
HP says "HP LaserJet USB (DOT4) communication driver for Windows 8 and Higher (64-bit)" - why would they claim that if it won't work?
Jackie ManIT ManagerCommented:

It will only be a valid claim if HP help you in case you cannot install the printer. I have not yet seen any case where HP will help you. They just want to sell you a new MFP.

The answer is HP will not help you and I have a proven workaround. I seldom rely on claim to do my troubleshooting work

Do you only rely on claim from the vendor to do your work?
Ah, ok. Will it help if I tell you that we use a sister printer (3505) and it works over USB with that driver? They use the same driver.
Edit: link is http://ftp.hp.com/pub/softlib/software13/COL44939/fp-148007-1/Dot4x64.msi
Jackie ManIT ManagerCommented:
Let the author verify it.
Using an external print server will not work as the network scanner twain driver is not supported.

I haven't sold an HP printer in over 10 years as they have been nothing but contemptible  in terms of support and marketing lock in.

Overpriced and under supported.
Jackie ManIT ManagerCommented:
Using an external print server will not work as the network scanner twain driver is not supported.

Sure. At least user can print is the basic requirement. Using USB (Dot 4) can do scanning but no printing is the problem.
Suleyman, your feedback is needed.
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Objection. HP has drivers for it. I linked those. They are labelled "windows 8 and higher" and we use those here.
The author needs to return to confirm.
Contradictory answers selected together... I wonder why.
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