Windows shortcuts disappearing


A Windows 7 user contacted me because the network shorcuts that are placed on her desktop regularly disappear.

Could the cause be that the server, to which point this shortcuts, is regularly restarted ?

Yann ShukorOwnerAsked:
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Tom CieslikIT EngineerCommented:
Is  Folder Redirection policy applied in your environment ?
Make sure that user is login to his profile not temporary profile.
Sometimes when there is a registry error for user Windows can;t login user to his profile, then is creating temporary profile for user. Profile is not saved so after log of or restart all that was saved in Desktop or personal user folder is gone.
Yann ShukorOwnerAuthor Commented:
no folder redirections whatsoever
You can try disabling the System Maintenance troubleshooter. That might help you gain some more clues.
Lee W, MVPTechnology and Business Process AdvisorCommented:
I have an article on this here:

Odds are, this will fix your problem.

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