How do I re-install Windows 7 from Windows backup image

I have a computer running Windows 7.  It crashed and now I have to re-install from a "Windows backup image".   I inserted the Win 7 DVD in and went to repair computer, but what do I do after that?
syssolutAsked:
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JohnBusiness Consultant (Owner)Commented:
Windows Repair will try to repair the OS, not reinstall it.

Try this guide below for reinstalling from the image backup

http://www.dummies.com/computers/computer-networking/using-a-network/how-to-restore-a-system-image-in-windows-7/
Fred MarshallPrincipalCommented:
There is a companion live CD that's needed instead called a System Repair Disk that you will boot from.
As I recall, it can be created from any Windows 7 system.

I also recall having trouble with this process but don't remember the details.
At least with the System Repair Disk and the media with the image, you should be able to move forward.

Good luck!
syssolutAuthor Commented:
But under the Windows backup image folder that was created for this computer, there is no "iso" file. There is a folder with the name of the computer, then under that there are three folders  Backup 2016-03-11 041500 and a folder called Catalog and a file called Mediald.   Under Backup there are two .vhd files.   What do I point to?
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nobusCommented:
first - you have to determine the reason of the crash
if you have a bad disk - reinstalling won't help
so i would first run some diags on RAM and disk drive(s) - unless you know for sure all is ok there
i use the UBCD for this
Hardware diagnostic CD    UBCD
---------------------------------------------------
go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
direct download :  http://www.memtest.org/
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/      

**  you can make a bootable cd - or bootable usb stick
*** note *** for SSD drives  use the tool from the manufacturer, like intel 's toolbox :
https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox

for completeness -here's how i handle disk problems : http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html

==>>****in order to be able to  boot from CD or usb - you may have to disable secure boot in the bios

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RaminTechnical AdvisorCommented:
I inserted the Win 7 DVD in and went to repair computer, but what do I do after that?
Select Repair Your Computer and Enter.  select "en" for English and then in next menu select Admin and type Admin Password,
from System Recovery Options, select "System Image Recovery".
from  System image backup menu choose "Select a system image".
point it to your DVD location and click "next".
JohnBusiness Consultant (Owner)Commented:
Boot from another device and test the hardware and follow the directions above for burning an ISO. You may not have a good backup, in which case you need to start again with a fresh install.
Fred MarshallPrincipalCommented:
Yes, there is no .iso file where the image is located or any other place.
When you open the Windows 7 Backup dialogs by selecting Backup and Restore
There is a selection on the left side called: "Create a system repair disc".
That's the one you need at this point.  Not to be confused with "Create a system image" which you have already done.
As I mentioned, you can create one of these from any Windows 7 system.
So now you should have an .iso or a disk to boot from.
syssolutAuthor Commented:
I tried using UBCD but it would say cannot find any disk.  But immediately tried booting to disk and it would start to boot to c: drive and get stuck on Chkdsk /r as clean disk.  

SO John Hurst that Windows System Image just needs to be burnt as an .iso on a DVD?
JohnBusiness Consultant (Owner)Commented:
Yes so that you can use it to install
nobusCommented:
what disk model do you have?  any chance it's an m2?
syssolutAuthor Commented:
Nobus, this is a Seagate Sata.  250Gb.
Fred MarshallPrincipalCommented:
I really wish Microsoft would pay more attention to English and overlapping terminology.
How many "OUTLOOKS" can you describe ??
- Outlook Express
- Outlook in Office
- Outlook.com

"System Image" is another:
1) There is "system Image" in the DISM context which means the image of the operating system as I understand it.
2) There is "system image" as in Windows 7 Disc Images (.iso files) which you can download.
3) There is "system image" in the drive backup context which means just that - and, more specifically, one that is generated from a running Windows system using the backup tools.
They clearly aren't the same thing.
The last one is a image of the entire hard drive.  That's one important difference.

It appears that John Hurst is referring to the first two.
They won't work to restore the 3rd one as far as I know.
I am referring to the 3rd one which requires a System Repair Disk - which can be stored as an .iso.
Given that you have the 3rd one on a backup medium such as an external USB hard drive,
which is the sort of thing that I understand you have-
THEN you would boot the system from a DVD made from the System Repair Disk burned from the System Repair Disk .iso.
THEN, using the tools provided, you would restore the system image from the external USB hard drive onto a new hard drive in the computer.

Does this clarify?
syssolutAuthor Commented:
The files in the WindowsBackupImage are a folder called Backup 2016-03-11 041500 and a folder called Catalog and a file called Mediald.  There is no .iso file.   So when I a go to Control Panel to BAckup snd Restore and run "Create a systems image"  why isn't it an image file?  Is there anyway to run an image off those files listed above?
RaminTechnical AdvisorCommented:
You can use the files created by Windows Image Backup  with System Image Recovery mentioned in my previous post.
Fred MarshallPrincipalCommented:
syssolut:  
There is no .iso file
. YES, that's correct.  I've been trying to affirm this back to you.
What is needed is a SEPARATE .iso file > DVD that will be used to boot the system for recovery.

Like this:

(External Drive) Windows Backup Image ------ > COMPUTER <------ (DVD Drive) Boot DVD (from .iso) called "System Repair Disc"

The System Repair Disc is built from a running Windows system using:
a selection on the left side called: "Create a system repair disc".
(as I mentioned in https://www.experts-exchange.com/questions/29068730/How-do-I-re-install-Windows-7-from-Windows-backup-image.html#a42370974)
You create this system repair disc - presumably as an .iso and maybe directly as a DVD.
If it's an .iso then you burn it onto a DVD.
Then you boot from that DVD.
The tools provide for bringing the original image back onto, say, a new hard drive.
syssolutAuthor Commented:
I have the Widows 7 Repair disc.  So when I get to the box that has Repair Startup at beginning,or try to bring back to an earlier point, which one do I choose?
JohnBusiness Consultant (Owner)Commented:
I suggest you try the repair option . Make sure your documents have been backed up
RaminTechnical AdvisorCommented:
So when I get to the box that has Repair Startup at beginning,or try to bring back to an earlier point, which one do I choose?

Can you take a photo of that screen and post here ?

Is there a System Image Recovery  option ?
syssolutAuthor Commented:
John I tried the startup repair but it says it cant repair it.  I don't mind re-installing except I have Office on the hard drive, but don't have the 25 digit key because it came loaded on the computer.
syssolutAuthor Commented:
Ramin, yes there is
syssolutAuthor Commented:
Is there a way to find out the 25 digit key for Outlook even if you can see the files on an external drive
JohnBusiness Consultant (Owner)Commented:
I am not sure where you can turn to know if no record of the key
RaminTechnical AdvisorCommented:
So select it and point it to your that Image backup.
JohnBusiness Consultant (Owner)Commented:
The key is stored in the registry
RaminTechnical AdvisorCommented:
I don't mind re-installing except I have Office on the hard drive

Try this,

run NirSoft’s ProduKey  and point ProduKey software at that HDD.

NirSoft ProductKey:
http://www.nirsoft.net/utils/product_cd_key_viewer.html
Fred MarshallPrincipalCommented:
I have the Widows 7 Repair disc.  So when I get to the box that has Repair Startup at beginning,or try to bring back to an earlier point, which one do I choose?
You shouldn't actually get to the part that has Repair Startup - although if you do, I believe you will also see "System Image Recovery".

(You will need the media where the system image is stored already hooked up to do this step.....)

I believe this can be one on the target computer OR on a "tool" computer as long as the image storage and the new hard drive are connected.  Then you can direct the image onto the new hard drive from the backup store.

Before you get there, you should see a check circle at the bottom of the dialog:
"Restore your computer using a system image that you created earlier."  
Check that box and proceed.
You should next get:
"Select a system image backup" and proceed from there.
You may need to use:
"Select the location of the backup for the computer you want to restore."

Assuming you have a good image and a new hard drive then this should work and you won't need any app keys.
Seth SimmonsSr. Systems AdministratorCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Split:
-- nobus (https:#a42370253)
-- Fred Marshall (https:#a42374599)
-- John Hurst (https:#a42370043)


If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

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