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Window 10 No Connection Red X

Last Modified: 2017-11-15
I have a windows 10 device that a user somehow disable the network.  There is a Red X on the icon in system tray.  Wired Connection  shows the connection is available.   Checked wire and switch all ok.  Things I have done.  Remove the adapter and reinstalled it.  Updated to latest drivers for the card.  reset Network.  Disabled enabled.  Reset Tcp/ip stack with netsh commands.  Network properties show operational but Connetivity (IPv4/ipv6)  Disconnected.  I have turned off the Firewall, and Windows defender.    

Diagnostic detail shows "Windows couldn't automatically bind the IP protocol to the Network Adapter"  

I have checked settings in BIOS everything is enabled.  I have removed AVG

At a loss,
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