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Ohmit
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Internet Explorer 11 extreme slow

I have a very annoying issue with a pc in the production area.
During the last 2 month the IE 11 browser has become extremely slow.
It seems to be a general problem.
I have tried to do a default reset + a system restore but the problem persists.

I have several applications installed which I can not reinstall if I the PC must be reinstalled.

The PC is a Dell Optiplex 3010 with Windows 10 and 8 GB ram.
Windows OSInternet Explorer (IE)

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Ramin

8/22/2022 - Mon
Jackie Man

Have you tired to uninstall antivirus / Internet security software, restart computer and do a test?

Build no of Win 10?

Brand and version no of antivirus / Internet security software?

https://www.experts-exchange.com/articles/31108/Resetting-a-Windows-10-PC-turned-into-a-Nightmare-from-Audio-Problem.html

Also, try to download and install Autoruns by Microsoft to troubleshoot auto start software or service.
Radhakrishnan

Hi,

What about other browsers on that machine? make sure you cleared out all the temporary internet files, clear %temp% etc. Also, remove the unwanted plugins/add-ons (IE>>Tools>>Internet options>>Program>>Manage add-ons)
Ohmit

ASKER
Yes I have tried to disable the AV. Its Trend Micro Worry free.
Don't know how to see which build of win?
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William Peck
Jackie Man

If other browsers also experience slowness, you need to do a TCP/IP reset and DNS cache reset in elevated command prompt.
Ramin

By default, "Edge" is Windows 10 default browser,   Have you tried Edge browser with the same experince ?
Jackie Man

Yes I have tried to disable the AV.

You need to uninstall, disable has no effect.

What is the version of Trend Micro Worry free?

Also, you can start the computer in safe mode first to do a test.

If safe mode works, the problem is caused by malfunctioned antivirus software and you need to uninstall it. Read the article below on how to go to Safe Mode in Windows 10.

https://www.experts-exchange.com/articles/28826/How-to-Fix-Bootloader-Problem-for-Windows-10.html
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Ramin

If you have installed  "Trusteer Rapport" software (recommended by many banks for online banking security) uninstall it and verify the status.
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John

Try running a Windows 10 Repair Install and Keep Everything.

Go to the Media Creation Link

https://www.microsoft.com/en-us/software-download/windows10

Windows 10 is running, so click on the Download button (not Upgrade Button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update. Then select Keep Everything.
Hello There

We still don't know if it is an issue of IE or whole computer.
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James Murphy
David Johnson, CD

have you tried running ie with no addons?
Ohmit

ASKER
Thanks guys!!! I have been away for the weekend but will test tommorow :-)
Hello There

I am glad I could help.
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Ramin

What was the problem ?
Ohmit

ASKER
It looked like there was a problem with the current user profile.
Creating a new one solved the problem
Ramin

Thanks for your feedback.
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