Link to home
Start Free TrialLog in
Avatar of nigelbeatson
nigelbeatsonFlag for United Kingdom of Great Britain and Northern Ireland

asked on

windows V7 pro workstation fails to boot

After a failed Microsoft update our workstation hangs at the windows splash screen.

When we press f8 we can use the last known god configuration and that works fine. However when we restart it hangs again at the windows splash screen.

I system repair booted from our cd says it finds an error and offers to fix it, which then causes a reboot, but again it hangs. We tried a system restore to the only one available which appears to have been taken just before the update, but this fails again at the restart.

Is there a way to make the last known good settings those used for our system boot?

So frustrating having to f8 and use this option each time.

Any suggestions appreciated.
Avatar of CES
CES

System restore to before the update was installed?
ASKER CERTIFIED SOLUTION
Avatar of Scott C
Scott C
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of nigelbeatson

ASKER

the system restore does not work, and I am loathed to "flatten" this computer, due to the amount of software installed on it.

I may end up having to do that, but I don't want to consider it at this stage. I md due on vacation in a few days and I just cant spare the time to take that project on :(

Thanks.
Next time you boot this machine into Windows using "Last Known Good" try running these tools:

First - Combofix: https://www.bleepingcomputer.com/download/combofix/
---Reboot the machine and see if the problem is fixed.

If not

Second - Tweaking.com's All-in-One Windows Repair: http://www.tweaking.com/content/page/windows_repair_all_in_one.html
---Reboot the machine. (There is a free version of this software)

Those should be really quick and easy to run (A few hours tops) to see if you get the desired result. If not, then a fresh install will likely be the next easiest course of action (Even considering software installs).
Try Safe Mode >> Control Panel >> Program and Features >> View Installed Updates.
Uninstall the latest Updates.
Or Try Command Prompt and Run SFC /SCANNOW
i tried repairing but eventually had to “bite the bullet” so to speak, and re installed to os.

thanks to all
Glad I could help.