<div>
Hi Expert,<br />
<br />
Thank you for reverting back.<br />
<br />
I have added the email address to the safe senders list in Outlook as well.<br />
<br />
Thanks!
</div>


Hi Expert,

Thank you for reverting back.

I have added the email address to the safe senders list in Outlook as well.

Thanks!

<div>
<div class="content wysiwyg-content">
Hi All Expert,<br />
<br />
Good Day.<br />
<br />
I have a user using outlook 365 and one of her colleague emails always went to Junk inbox, I have whitelisted the email address and disable the antivirus add on and still same, the outlook didn't set any rule also. This only happens to one of the email in the same company and domain, raise a ticket to Microsoft and the guy moved the inbox to other server and still same. Appreciate if any expert here can advise me on.<br />
<br />
Thanks!
</div>
</div>


Hi All Expert,

Good Day.

I have a user using outlook 365 and one of her colleague emails always went to Junk inbox, I have whitelisted the email address and disable the antivirus add on and still same, the outlook didn't set any rule also. This only happens to one of the email in the same company and domain, raise a ticket to Microsoft and the guy moved the inbox to other server and still same. Appreciate if any expert here can advise me on.

Thanks!

Legitimate email went to junk inbox

Microsoft applications include a variety of software programs, including development and digital authoring programs (Expression and Media Center), educational programs, Internet software, including Essentials, Skype and the Live family, anti-virus, productivity applications and suites like Office, Excel, Word, Outlook, Access and PowerPoint, video games and server applications such as Exchange, SharePoint, IIS and Virtual Server.

Microsoft Applications

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.