access denied when trying to add a printer tcp/ip port

frankbustos
frankbustos used Ask the Experts™
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hi experts,

 I changed my printers ip address and I'm on the server and trying to change the ip address and while I try to add a standard tcp/ip port I get access denied, I'm logged on as administrator. see picture
printer.png
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Delete the WSD port first, and then you should be able to add the TCP/IP port.

You may need to clear the print spooler first and make sure no one is printing to the printer.

Open an Admin Command prompt:

Type net stop spooler then press “Enter“.
Type del %systemroot%\System32\spool\printers\* /Q then press “Enter“.
Type net start spooler then press “Enter“.
The print queue on your Windows should now be cleared.
frankbustosSystems Administrator

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Commented:
THANKS AGAIN
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You are most welcome.

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