Record all Office 365 Skype for Business chat conversations

IT Guy
IT Guy used Ask the Experts™
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I am the Office 365 administrator.

What steps need to be followed to record all Office 365 Skype for Business instant message chat conversations?
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ITSysTechSenior Systems Administrator

Commented:
This should help unless you mean for recording all users. Link
IT GuyNetwork Engineer

Author

Commented:
My organization needs to automatically record Skype instant messages for all users.

How can this be done?
ITSysTechSenior Systems Administrator
Commented:
I believe you would need a 3rd party app to do this. Link
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Senior .Net Consultant
Top Expert 2016
Commented:
We are using Global Relay for Compliance: https://www.globalrelay.com/gr-services/archive#type-im
IT GuyNetwork Engineer

Author

Commented:
Isn't there a way of doing this through Office 365?
Éric MoreauSenior .Net Consultant
Top Expert 2016

Commented:
You need to record for compliance or for your own benefits?
ITSysTechSenior Systems Administrator

Commented:
"Isn't there a way of doing this through Office 365?"

There are ways to print out reports of usage etc., however, it is not currently possible to record Office 365 Skype for Business instant message chat conversations through Office 365 without a third party app. On another note you might need to discuss this with your HR director before recording chat conversations because in some cases you need to notify the users of this type of activity (for legal and ethical reasons).
IT GuyNetwork Engineer

Author

Commented:
It needs to be recorded for compliance purposes.
Éric MoreauSenior .Net Consultant
Top Expert 2016
Commented:
For compliance... this is exactly why we started using Global Relay!

also have a look at https://technet.microsoft.com/en-us/library/dn933898.aspx?f=255&MSPPError=-2147217396

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