Record all Office 365 Skype for Business chat conversations

I am the Office 365 administrator.

What steps need to be followed to record all Office 365 Skype for Business instant message chat conversations?
KnowledgeableNetwork EngineerAsked:
Who is Participating?

[Webinar] Streamline your web hosting managementRegister Today

x
 
Éric MoreauConnect With a Mentor Senior .Net ConsultantCommented:
We are using Global Relay for Compliance: https://www.globalrelay.com/gr-services/archive#type-im
0
 
ITSysTechSenior Systems AdministratorCommented:
This should help unless you mean for recording all users. Link
0
 
KnowledgeableNetwork EngineerAuthor Commented:
My organization needs to automatically record Skype instant messages for all users.

How can this be done?
0
Never miss a deadline with monday.com

The revolutionary project management tool is here!   Plan visually with a single glance and make sure your projects get done.

 
ITSysTechConnect With a Mentor Senior Systems AdministratorCommented:
I believe you would need a 3rd party app to do this. Link
0
 
KnowledgeableNetwork EngineerAuthor Commented:
Isn't there a way of doing this through Office 365?
0
 
Éric MoreauSenior .Net ConsultantCommented:
You need to record for compliance or for your own benefits?
0
 
ITSysTechSenior Systems AdministratorCommented:
"Isn't there a way of doing this through Office 365?"

There are ways to print out reports of usage etc., however, it is not currently possible to record Office 365 Skype for Business instant message chat conversations through Office 365 without a third party app. On another note you might need to discuss this with your HR director before recording chat conversations because in some cases you need to notify the users of this type of activity (for legal and ethical reasons).
0
 
KnowledgeableNetwork EngineerAuthor Commented:
It needs to be recorded for compliance purposes.
0
 
Éric MoreauConnect With a Mentor Senior .Net ConsultantCommented:
For compliance... this is exactly why we started using Global Relay!

also have a look at https://technet.microsoft.com/en-us/library/dn933898.aspx?f=255&MSPPError=-2147217396
0
All Courses

From novice to tech pro — start learning today.