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does this backup and reset fix android upgrade issues

rgb192
rgb192 asked
on
I had this question after viewing keeping pictures after wiping phone.


From a Home screen, tap Apps Apps icon > Settings Settings icon > Backup and reset. (Note These instructions apply to Standard mode only.)
Tap Reset settings.
Tap Reset settings again.
From the Warning prompt, tap RESET to confirm.

would fix all the problems I have since updating from android6 to android7?
Do I need a samsung account?
does the backup save all the email app and gmail app accounts
or do I need to re log in
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ITSysTechSenior Systems Administrator
Commented:
It will save your information as long as you have under Google Backup "Backup up my Data" set to on. Then when you reset it you will be able to restore your gmail settings.
Jackie Man IT Manager
Distinguished Expert 2019
Commented:
The simple answer is NO.

You need to do a double wipe for major Android OS upgrade if there is a problem of an app which cannot be solved by resetting the app.
if you do a factory reset wipe it brings it back to the OS that was there when you bought the phone
IT Manager
Distinguished Expert 2019
Commented:

Author

Commented:
If I do double wipe, can I backup (on phone) first
Jackie Man IT Manager
Distinguished Expert 2019

Commented:
If I do double wipe, can I backup (on phone) first

Yes... You can make a backup of your photos and videos to your computer. By default, you should have maked backup to Google servers.