troubleshooting Question

some home computers cannot get into WSEServer 2016 due to repetitive activex message.

Avatar of rberke
rberkeFlag for United States of America asked on
Windows OS
1 Comment1 Solution47 ViewsLast Modified:
I am my employer's technical administrator.
We just switched to a Windows Server Essentials  O/S and I am having troubles with remote access from home.

My wife's dell laptop windows 10 works fine:  
1.      open IE 11
2.      remote.mydomain.com  
3.      enter my credentials
4.      select cpu name "MainServer"  
5.      enter credentials again  
Voila, I am at the master desktop and I can administer things from home.
I try the same thing from my Lenovo t460p windows 10 computer and I get stuck at step 4.
The webpage want to run the follow add-on: "Remote desktop services Active X from Microsoft corporation.

I click Allow and the same message pops up again and again and again and again.

I went to ie11 manage addons and discover that Microsoft RDP Control is already enabled.
I then googled the error and eventually discovered that I need to add Romote.MyDomain.Com to internet trusted sites.

But, I did not need that step on my wife's computer.

Why do some computers requires the extra manual step and others do not?
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 1 Comment.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 1 Comment.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros