moedaddy
asked on
hp laptop unidentified network no bytes received
Atheros AR5007 802 1b/g wifi adapter wont connect, will send bytes but will not receive bytes, how can the issue be resolved?
Power off your Router for 10 seconds and then power it on and check the status
ASKER
Same response, no bytes received.
What version of Windows is installed on your PC ?
If you have Windows 10 then:
In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.
At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:
Type netsh winsock reset and press Enter.
Type netsh int ip reset and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type ipconfig /flushdns and press Enter.
You can Also run Windows Network Troubleshooter.
If you have Windows 10 then:
In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.
At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:
Type netsh winsock reset and press Enter.
Type netsh int ip reset and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type ipconfig /flushdns and press Enter.
You can Also run Windows Network Troubleshooter.
ASKER
response: The requested operation requires elevation.
ASKER
os vista
That means you have to open command prompt as administrator.
Click the Start button. In the search box, type Command Prompt, and then, in the list of results, right-click Command Prompt, and then click Run as administrator. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the Start button. In the search box, type Command Prompt, and then, in the list of results, right-click Command Prompt, and then click Run as administrator. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
ASKER
ran as administrator, ipconfig/release failed, ipconfig/renew failed, ipconfig/flushdns, successfully flushed the DNS cache
same response.
same response.
Try These:
netsh int reset all
netsh int ip reset c:\resetlog.txt
netsh firewall reset
netsh int reset all
netsh int ip reset c:\resetlog.txt
netsh firewall reset
Restart your PC.
Disable your Antivirus and Firewall.
Right click on WIFI icon on the bottom right side of your PC (notification area) and select Troubleshoot problem.
Disable your Antivirus and Firewall.
Right click on WIFI icon on the bottom right side of your PC (notification area) and select Troubleshoot problem.
ASKER
no response
ASKER
one moment pls
ASKER
restarted pc,disabled antivirus and firewall and selected troubleshoot no response.
When was the last time that it was working on your PC ?
ASKER
just got it from a coworker they only used it once, not sure, Ethernet works fine wireless wont connect to internet.
Create a Restore Point first.
Then try to remove and reinstall the driver:
In Device Manager, select Network adapters > the network adapter name.
Right-click the network adapter, and then select Uninstall > Delete the driver software for this device check box > OK to confirm you want to uninstall it.
After uninstalling the driver, select the Start button > Power > Restart.
After your PC restarts, Windows will automatically look for and install the network adapter driver. Check to see if that fixes your connection problem. If that driver is not available, you will need to connect to the internet via ethernet cable or download it to USB on another computer.
Then try to remove and reinstall the driver:
In Device Manager, select Network adapters > the network adapter name.
Right-click the network adapter, and then select Uninstall > Delete the driver software for this device check box > OK to confirm you want to uninstall it.
After uninstalling the driver, select the Start button > Power > Restart.
After your PC restarts, Windows will automatically look for and install the network adapter driver. Check to see if that fixes your connection problem. If that driver is not available, you will need to connect to the internet via ethernet cable or download it to USB on another computer.
ASKER
I did that process when I first got it and same issue with connecting wireless.
I'm not sure yet but I think it can be a Hardware problem.
It can also be a Windows Problem. if you could install a fresh copy of Windows and install WIFI drivers then we could make sure if it's a Hardware problem or software problem.
It can also be a Windows Problem. if you could install a fresh copy of Windows and install WIFI drivers then we could make sure if it's a Hardware problem or software problem.
ASKER
When I first got the laptop I had this issue, I researched this problem on the internet and Atheros AR5007 802 1b/g wifi adapter was the issue, I do believe that it is the hardware issue, I wanted to try before replacing the hardware first, thanks for all the info.
You're very welcome.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
I have a thought about this. Please let me know if I can post at this late time in the thread.
ASKER
yes please
ASKER
I did remove and update the drivers, there were only two the orginal one in 2008 and the updated one in 2011.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thank you!
You are very welcome and I was happy to help.