troubleshooting Question

Office 2010 won;'t activate after upgrade to W10...

Avatar of Steve Mutchler
Steve MutchlerFlag for United States of America asked on
Microsoft OfficeWindows OSGolangPC
13 Comments2 Solutions763 ViewsLast Modified:
I ran Produkey64 and Belarc and got license keys for Office 2010 on my W7...
I installed W10 on top of W7 and W10 activated...BUT most everything was not working correctly...
W10 was messed up BUT it did activate...

Then I put in a NEW hd and did a fresh install of W10 and it activated...started re-installing all my applications...

Then I installed Office 2010 and using the key from my W7 PC it will NOT activate...
It will not activate on the internet nor by phone...I think phone activation on 2010 is not available...
I also have the key that is in the retail box and tried it...no joy...

Suggestions please...

If I go to change product key and enter my old key...I get "Sorry this isn't a Microsoft office 2010 ...you  may be entering a key from another version of office...

So...I uninstalled Office 2010 and tried another CD with a different key...and that will not activate either...
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