We help IT Professionals succeed at work.
Get Started

Office 2010 won;'t activate after upgrade to W10...

759 Views
Last Modified: 2017-11-19
I ran Produkey64 and Belarc and got license keys for Office 2010 on my W7...
I installed W10 on top of W7 and W10 activated...BUT most everything was not working correctly...
W10 was messed up BUT it did activate...

Then I put in a NEW hd and did a fresh install of W10 and it activated...started re-installing all my applications...

Then I installed Office 2010 and using the key from my W7 PC it will NOT activate...
It will not activate on the internet nor by phone...I think phone activation on 2010 is not available...
I also have the key that is in the retail box and tried it...no joy...

Suggestions please...

If I go to change product key and enter my old key...I get "Sorry this isn't a Microsoft office 2010 ...you  may be entering a key from another version of office...

So...I uninstalled Office 2010 and tried another CD with a different key...and that will not activate either...
Comment
Watch Question
CERTIFIED EXPERT
Most Valuable Expert 2013
Commented:
This problem has been solved!
Unlock 2 Answers and 13 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE