unable to update CCleaner
Hello and Good Evening Everyone,
Apparently, there is a newer version of CCleaner but I am unable to update my current one to it. Whenever I attempt to do it, the following happens: Can't reach this page. Make sure you have the right web address http://www.piriform.com with the options to search http://www.piriform.com on Bing or Refresh. When I click Details at the bottom of the page, I get a technical error with the following information: There was a temporary DNS error. Try refreshing the page.
Error Code: INET_E_RESOURCE_NOT_FOUND
At this point, I am not sure exactly what to do in this situation. Should I uninstall my outdated version of CCleaner and Google for the most current one, download it, and install? Or, is it possible to somehow troubleshoot the problem with the pre-installed version of CCleaner?
Thank you
George
Apparently, there is a newer version of CCleaner but I am unable to update my current one to it. Whenever I attempt to do it, the following happens: Can't reach this page. Make sure you have the right web address http://www.piriform.com with the options to search http://www.piriform.com on Bing or Refresh. When I click Details at the bottom of the page, I get a technical error with the following information: There was a temporary DNS error. Try refreshing the page.
Error Code: INET_E_RESOURCE_NOT_FOUND
At this point, I am not sure exactly what to do in this situation. Should I uninstall my outdated version of CCleaner and Google for the most current one, download it, and install? Or, is it possible to somehow troubleshoot the problem with the pre-installed version of CCleaner?
Thank you
George
SOLUTION
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ASKER CERTIFIED SOLUTION
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I agree with nobus and do not use it, but we have pointed you to a solution. Did you try downloading it as suggested and then installing it?
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ASKER
Hello and Good Evening Everyone,
I guess I was being somewhat naive about what to expect with respect to the best solution. For instance, it never crossed my mind to check out the integrated cleanup tools available within Windows 10. Therefore, I went along with Nobus solution to simply uninstall CCleaner and simply use the cleanup tools given within Windows 10. Everything is fine now.
Thanks everyone for your shared input.
George
I guess I was being somewhat naive about what to expect with respect to the best solution. For instance, it never crossed my mind to check out the integrated cleanup tools available within Windows 10. Therefore, I went along with Nobus solution to simply uninstall CCleaner and simply use the cleanup tools given within Windows 10. Everything is fine now.
Thanks everyone for your shared input.
George
You are very welcome and I was happy to help as always.
Thank you George
it was a pleasure to assist you
ASKER
I am using Google Chrome and my OS is Windows 10. I have not tried going directly to their site. Basically, when I open CCleaner, I get a a message indicating that a newer version is available with the option to visit the site to download the latest version. The error messages noted within this post occur after I select Yes to download the latest version from within CCleaner.
George