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Dear EE experts,<br />
<br />
We would like to ask for tech support on how to resolve the &quot;File Not Found&quot; error in our SharePoint 2013.<br />
Here's the case, every time we access our SP site locally, it means if we access it using this site address: <a href="http://pm-server:2018/products/Gallery/Forms/Thumbnails.aspx" rel="ugc">http://pm-server:2018/products/Gallery/Forms/Thumbnails.aspx</a><br />
everything's fine, every pages are working properly and smoothly. But when we access this site using this address: <a href="http://58.137.29.120:2018/products/Gallery/Forms/Thumbnails.aspx" rel="ugc">http://58.137.29.120:2018/products/Gallery/Forms/Thumbnails.aspx</a>&nbsp; &nbsp; (that site address is for our external use), we encounter &quot;File Not Found&quot;, &quot;Sorry, something went wrong. File Not Found.&quot;<br />
<br />
But if we access the site (for example, the Gallery) using the local address, of course it will show because it has no problem, then we go back to our external site, then access the Gallery again, or refresh the page, it will show no problem anymore... But how about to our clients who needs to access the external site, they can't fix it or they have no idea how to fix the problem that's why we must have the solution for this... and that's why we're asking for experts advise... :)<br />
<br />
Thank you and hope to hear soon...
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Dear EE experts,

We would like to ask for tech support on how to resolve the "File Not Found" error in our SharePoint 2013.
Here's the case, every time we access our SP site locally, it means if we access it using this site address: http://pm-server:2018/products/Gallery/Forms/Thumbnails.aspx
everything's fine, every pages are working properly and smoothly. But when we access this site using this address: http://58.137.29.120:2018/products/Gallery/Forms/Thumbnails.aspx    (that site address is for our external use), we encounter "File Not Found", "Sorry, something went wrong. File Not Found."

But if we access the site (for example, the Gallery) using the local address, of course it will show because it has no problem, then we go back to our external site, then access the Gallery again, or refresh the page, it will show no problem anymore... But how about to our clients who needs to access the external site, they can't fix it or they have no idea how to fix the problem that's why we must have the solution for this... and that's why we're asking for experts advise... :)

Thank you and hope to hear soon...

How to resolve File Not Found in SharePoint 2013?

Web development includes all aspects of presenting content on intranets and the Internet, including delivery development, protocols, languages and standards, server software, browser clients, databases and multimedia generation.

Web Development

Microsoft Sharepoint is a software platform and family of software products used for collaboration and web publishing combined. These capabilities include developing web sites, portals, intranets, content management systems, search engines, wikis, blogs, and other tools for business intelligence and collaboration. SharePoint has a Microsoft Office-like interface, and it is closely integrated with the Office suite.

Microsoft SharePoint

Web browsers are applications used primarily to display documents, files and media from the Internet, identified by a Uniform Resource Identifier (URI) that can be a page, image, video or other file. Some browsers require the use of add-ons or extensions to safely render the information they receive; others have systems built into them to perform the same functions.