troubleshooting Question

iPhone 6 touch unresponsive only in some cases

Avatar of Aaron Burgess
Aaron Burgess asked on
iPhone* touch displaySmartphones
13 Comments1 Solution116 ViewsLast Modified:
I got my wife's old iPhone 6 when she upgraded. it worked perfectly. After I put my data on it, then upgraded the firmware, now my touch is not responsive, but only when it is in portrait mode, and only is about half of the apps (mostly native apps)

When I try to install profiles for my data and xfinity wifi, I cannot click install or back. Facebook won't let me post status updates, and  to be completely honest, it's driving me crazy. I've wiped it a few times, and I can't get past the initial setup if I try to set up the phone as a new one. Any suggestions?
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 1 Answer and 13 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 13 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros