When my client attempts to send a report to email using Access 2003, the option is greyed out and they therefore are unable to complete the action. I feel the fault lies with compatibility, as we use Office 2010 for the rest of daily use, such as Outlook for email. Access 2003 is used just for their database. But I have two other servers with identical images installed, and they both allow send to email.
I am at a loss as to what could be preventing send to email. I look forward to hearing your thoughts that could help me find what is causing the issue.