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sglee

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Mailbox Index state "Failed"

User generated imageI had my exchange server2010/SBS2011 crashed and had to perform Repair to be able to mount the mailbox database and I noticed Mailbox Index state "Failed".
How do I change "Content index state" to Healthy?

Thanks.
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M A
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sglee

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@MAS,
 
 Can I try all these:
1. restart service "Microsoft Exchange Search Indexer"
2. Update-MailboxDatabaseCopy "database1" -CatalogOnly
3. Rebuild the index

While mailbox database is mounted and users are using emails?
Try one by one 1, 2, 3
I suggest you restart service "Microsoft Exchange Search Indexer" and check.
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User generated imageI restarted  "Microsoft Exchange Search Indexer" service in SERVICES.MSC.  But it got stuck in "Stopping" for 10 minutes now.
Do I need to reboot the entire server?
-->Do I need to reboot the entire server?
Please be patient.
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ASKER

"Please be patient." ---> No problem. I can wait. By the way, does this impact Exchange server operation all all? Would Outlook users feel any impact while this service is being stuck?
1. restart service "Microsoft Exchange Search"
2-  restart service "Microsoft Exchange Search host controller"
3. Update-MailboxDatabaseCopy "database1" -CatalogOnly
4. Rebuild the index
5 Wait for a little while until it gets healthy.
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ASKER

I had Microsoft Engineer kill the processor and start the service.
Now the condition is Healthy.
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User generated image@Hemil
(1) "restart service "Microsoft Exchange Search" --> I think this did the job.
(2) restart service "Microsoft Exchange Search host controller" --> I do not see "Microsoft Exchange Search host controller" in my Services.msc. However I see "Microsoft Exchange Search Host". Is that the same thing?
(3) "Update-MailboxDatabaseCopy "database1" -CatalogOnly" --> When I run this command, I get the following error:
[PS] C:\Users\admin\Desktop>Update-MailboxDatabaseCopy "new_mailbox2" -CatalogOnly
Database "new_mailbox2\*" has only one copy. This task is supported only for databases that have more than one copy.
Fyi, this is the only exchange server in the organization.