troubleshooting Question

SCCM 2012 Remote Tools Agent

Avatar of Oscar Powers
Oscar PowersFlag for United States of America asked on
Microsoft ApplicationsWindows Server 2012SCCMActive DirectoryNetworking
5 Comments1 Solution365 ViewsLast Modified:
We use SCCM 2012 to remote our user computers.
RDP works on all computers but Remote Control only works on some ones.
I check some of these failing computers and SCCM client is installed and the Remote Control setting enable.
If I run "Msiexec /i Client.msi SMSFULLREMOTETOOLS=1" this fix the problem.  Apparently the Remote Tool component is missing in these computers.
Is it a way to fix this problem remotely?
ASKER CERTIFIED SOLUTION
Oscar Powers

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