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Oscar PowersFlag for United States of America

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SCCM 2012 Remote Tools Agent

We use SCCM 2012 to remote our user computers.
RDP works on all computers but Remote Control only works on some ones.
I check some of these failing computers and SCCM client is installed and the Remote Control setting enable.
If I run "Msiexec /i Client.msi SMSFULLREMOTETOOLS=1" this fix the problem.  Apparently the Remote Tool component is missing in these computers.
Is it a way to fix this problem remotely?
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A Q Choudary
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Two suggestion for you first need to check version and second update all package and plugin
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Thanks for you comment, we have SCCM version 1702.
When I update the SCCM, it automatically updates the client on all computers.
The problem is not on all computers I think like one for every ten computers.
I fixed sending a repair client command and five minutes later I can access this PC.
I need a solution to avoid this issue or a way how to troubleshoot the problem.
Sir, you need to verify physically these system:
1First you need to check up any antivirus on these system
2second you need to check up group policies and any restriction .
after these check up hope you get solution
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Oscar Powers
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Accept: Oscar Powers (https:#a42406668)

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