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RDP from laptop with higher resolution cause Outlook fonts to be too small on remote device (desktop)

Strange the fonts only change in Outlook on the remote device. Fine when I'm working remote however when I get into the office it's hard to work in Outlook on my desktop.  

To clarify only Outlook fonts are smaller everything else has not changed.
Microsoft OfficeOutlookRemote AccessWindows 10Hardware Firewalls

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Alan
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Any update on this before I delete the question?
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WORKS2011
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What are the versions of the OSes and software in play here, e.g. Windows 10, Server 2012, Outlook 2016...?
- WIN10 Pro and SBS 2008

How are you gaining access to your remote machine: RDP (direct), RDP over VPN, or RDS infrastructure? If RDS, are you using Full Desktop or RDP Connection?
- running through L2TP VPN (Sonic Firewall)
- once made connect VIA RDP using IP address

Display setting set to in RDP under the Display tab. They should be Full Screen.
- correct, they're set to full

Are the system fully patched if not please do so. This was a known bug in Windows 7/server 2008/R2.
- yes fully patched

Also, try lowering your screen resolution before logging in and test.
- no fix
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Outlook
Outlook

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

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