Looks like the re-seller sold us network gear (routers, firewalls, switches, controllers) without any manufacture or 3rd party support. Probably cost effective that way. Now they getting me a support quote. Tricky?
Questions. Can they do it normally? And does it mean I wont have any support even day 1 after installation?
This is in US and licensed large certified reseller. Network gear, Cisco/PAN.