Info needed for doing Veeam restore of Win 10 OS

My organization has been performing backups using the Veeam Agent for Microsoft Windows - Free Edition.

Now I am trying to perform a restore of a Windows 10 OS that was backed up using this version of Veeam.

When I boot from the recovery media and choose to Restore the "Entire computer" I get a message that says "Unable to auto-match disks, please use manual restore mode."

When I choose Manual restore (advanced) or select the "View automatically detected disk mapping" I get further errors.

I see that there are options to add drivers.

The laptop that was backed up and that I am now trying to restore is a Lenovo T470 20HD005GUS model laptop.

Please provide me with guides on how to properly perform these Veeam restores and how to load the correct drivers.

Performing these Veeam restores aren't as straight forward as I though they would be.

Here are these screenshots:

Veeam Pic 1
Veeam Pic 2
Veeam Pic 3
Veeam Pic 4
IT GuyNetwork EngineerAsked:
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ITSysTechSenior Systems AdministratorCommented:
Before booting to the recovery media, erase and format the drive on the laptop then boot to the recovery media and restore.
Tom CieslikIT EngineerCommented:
You don't need to format just clean.

You can use diskpart command

list disk
select disk 0

Now try recover backup

if this will not work you can use another command in diskpart

list disk
select disk 0
create partition primary

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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Make sure that the Recovery Media is created from the machine you want to restore on and GOOD LUCK, Veeam Free Agent does have some issues at restoring to bare metal!
IT GuyNetwork EngineerAuthor Commented:
Tom Cieslik,

What method do I use to boot so I can run the diskpart command?

Do I boot into the existing OS (which will be overwritten anyway once the backed up OS I want to restore is restored) or do I boot into a Windows 10 installation DVD or flash drive to run the diskpart command?
Tom CieslikIT EngineerCommented:
You can use any Bootable CD like Windows 7, 8, 10 od WIndows server as long as drivers for your controller will be available
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Just BOOT the Veeam Recovery media, nothing else required.

You will need to manually assign the disk partitions, this can be done using Veeam Recovery Bootable CD, no need to mess around with diskpart.

Just click yes, remove the existing partitions, and then right click and Add the partitions you require and resize if applicable!
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