XP Installed on HP computer

I have successfully installed Windows XP Profession on an HP computer (p7-1410 desktop) - wonderful learning curve! A senior client panicked when his computer died!

I have been able to download most important drivers (the computer came installed with Windows 8) for the hardware except for the DVD Writer Model SH-216 (HP model: XH-216BB/HPTHF).

I have searched and have had no luck. HP does not supply drivers for XP.

Suggestions? Help!
MagsOwnerAsked:
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AntzsInfrastructure ServicesCommented:
Have a look at this.  <<Removed by Mr Wolfe>>

Any reason why your client want to use Windows XP instead of the Windows 8 which came with the machine?  Windows XP is already EOL.  So there wont be any more security updates available.
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JohnBusiness Consultant (Owner)Commented:
You are not likely to find an XP driver for that machine (designed and built after XP had died). Try a USB DVD. The one I have just seemed to work (on a more modern machine).
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Dr. KlahnPrincipal Software EngineerCommented:
No driver is required for CD / DVD drives under XP, unless it is an extremely unusual device that is connected by a non-standard interface.

Bring up Device Manager and look at the drive.  If it is not yellow-flagged, it's ready to use.  No driver necessary.

CD drive in XP Device Manager
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MagsOwnerAuthor Commented:
Antzs - Avast keeps interfering with the download from solvusoft???? He has a Windows 7 laptop but he wants his a XP machine for certain items. This is an older computer of mine that I am setting up for him.  He is in his late 80's.

I hear ya John...just trying to set up this dvd driver as I have been able to connect everything else.

Thanks guys.
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MagsOwnerAuthor Commented:
Dr Klahn the computer recognizes it but will not recognize any dvds or cds.
Already looked at the registry.
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MagsOwnerAuthor Commented:
Antzs it is downloading...will let you know what happens
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Dr. KlahnPrincipal Software EngineerCommented:
Then I'd have to say that there is a problem with the drive.  Pull it out and test it in a similar machine.
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AntzsInfrastructure ServicesCommented:
Mags, I just tried the software after downloading.  Looks like there is some adware in the software.  May not be good to install.  Or can try installing it in a Virtual Machine just to test it out first.
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arnoldCommented:
Any thought given to using xpmode on Windows 7 or using disk2vhdx and running Windows XP as a VM under hyper-v ?

Provides the use of XP, while isolating it's possible compromise for adversely affecting the whole system.

Presumably the only reason for XP, there is an application local to the machine the user want/uses. External access to sites given ie8 is no longer supported given issues with sslv2/3 ........ For severe site communication.
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MagsOwnerAuthor Commented:
Dr Klahn I don't have that option at this time.
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MagsOwnerAuthor Commented:
Yep...solvusoft bad news...next time I'll listen to my security alerts. Please test something before posting Antzs. I know you're simply trying to help.
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MagsOwnerAuthor Commented:
arnold thanks for the information but more than I want to attempt as I have already installed XP on the hard drive.

This DVD wasn't working when it was a Windows 8 or 10 machine...I was hoping it was just in the settings but must be the drive.

Thanks for the help guys!
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nobusCommented:
i suppose it reads the cd's ok, but you are unable to write from it?
then it's probably a bad drive; if read andd write do not work, it could be a bad connection
can you reseat the power and sata connections?  or use another sata cable?
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William FulksSystems Analyst & WebmasterCommented:
FYI, Symantec classifies Solvusoft's DriverDoc as PUA due to the misleading info it provides. I have reported your comment because it send users down a dangerous path. The last thing we need here on EE is for our "experts" to recommend people install malware.
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nobusCommented:
i assume the drive shows up as shown by Dr Klahn ?
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MagsOwnerAuthor Commented:
Nobus I have tried a cable that did work, a new cable and placed them in different sata ports. No go.

The computer recognizes the DVD drive but does not see a CD inserted...will not read or write.

These are the devices that have a yellow exclamation mark
Network Controller...I did get the Ethernet driver downloaded and can connect to the internet

Could not find drivers for
PCI Simple Communications Center
SM Bus Controller
Universal Serial Bus (USB Controller) - USB ports work

Any correlation?
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arnoldCommented:
what CD/dvd are you inserting? it might be that the motor is dead and the cd/dvd is not spinning

seems like the device is non-functional.

XP is a long ago unsupported system by Microsoft. The only way to find drivers is through third parties whose reliability is up to you. Some include adware and malware if not worse in the package of drivers they provide. use at your own risk.
virtualizing as was suggested is a more secure/reliable approach as it will avoid this headache in the future where all you need to make sure is that you have a regular backup of the VM stored elsewhere should this system die, the VM from backup can be run on the new system .....
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MagsOwnerAuthor Commented:
Several different CDs including blank...thinking too that the device is non-functional.

Understand XP is no longer supported.

Arnold I appreciate your suggestion on Virtualizing but I do not have the time to do this. If the system runs for my clients needs he'll be good to go. Otherwise he will simply us his Windows 7 computer.
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MagsOwnerAuthor Commented:
Just ordered a StarTech.com Bi-Directional SATA IDE Adapter Converter (PATA2SATA3) to see if I can get his older working HP DVD writer to work. It should arrive on Friday. I will keep you posted.

Otherwise we will get him an external DVD/CD player.
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arnoldCommented:
Virtualization does not require a large amount of time, and does not have to be done now, but a consideration you might extend to your client. if using Vmware workstation, it has a p2v tool that converts a physical system to a VM stored on a separate drive or on a network share.
disk2vhd is a sysinternal MS tool that can be used to save the working system's drive/s as virtual that can then be attached when creating a windows VM under hyper-v.
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MagsOwnerAuthor Commented:
Thanks for the information arnold, it is appreciated.
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NEnterprise Systems EngineerCommented:
Hello,

Bit of a long shot, but have you tried removing 'UpperFilters' and 'LowerFilters' (if present) from the following registry key?
HKLM\SYSTEM\CurrentControlSet\ControlClass\{4D36E965-E325-11CE-BFC1-08002BE10318}

Worked for us with a similar problem many moons ago!
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nobusCommented:
here's how i handle these problems :
if you have  unknown devices in device manager, you can use this procedure to identify them :

1- visit the motherboard manufacturers support site, for downloading drivers
2- use windows update >optional updates to find them

3- Start>Programs>Accessories>System Tools>System Information.
Now select  "Components" and highlight "Problem Devices".
All hardware devices with a driver problem will be listed here.
Make a note of the first line of the PNP Device ID line of the entry. It will show a Vendor number and a Device number (VENxxxxDEVxxxx) both four digits long.
Look up those numbers here:   http://www.pcidatabase.com/index.php

This will tell you the manufacturer and the chip number.  
Check the manufacturer's website first or google them - or post them here

4- If your LAN is running, you can also use windows update> optional drivers, or  use a driver update software
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MagsOwnerAuthor Commented:
Thanks N G.
Bit of a long shot, but have you tried removing 'UpperFilters' and 'LowerFilters' (if present) from the following registry key?
HKLM\SYSTEM\CurrentControlSet\ControlClass\{4D36E965-E325-11CE-BFC1-08002BE10318}
has worked for me before. When I checked a couple of days ago there were no 'UpperFilters' and 'LowerFilters'. That's a good trick though!
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JohnBusiness Consultant (Owner)Commented:
Let's see what the converter does, and also try an external USB drive.
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MagsOwnerAuthor Commented:
I will know more in the next day or so.
Mags
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MagsOwnerAuthor Commented:
Okay, received the adapter. Need a adapter cable to connect to the power adapter. Connected a power adapter to power the adapter and DVD player then connected it to the motherboard via the equipped sata cable. The DVD player powered up and I could hear it recognizing a cd however the computer didn't recognize it. Do I need to use the computer's power supply for the DVD player to be recognized?
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JohnBusiness Consultant (Owner)Commented:
The SATA connector should provide power depending on the computer you installed XP on. I thought earlier you said it was a Windows 8 computer so it should have SATA connectors on the Power Supply.

Otherwise you would have to fashion a connector to the computer power supply

XP does not recognize SATA so that may be the reason it is not recognized.
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MagsOwnerAuthor Commented:
John it was originally a Windows 8 then Windows 10 computer that I formatted (older post you helped me with) and installed XP on. It recognized a DVD writer via sata that came with the computer but the dvd drive did not work. I was able to connect a external dvd player to install XP...I am thinking I should simply but one for him.
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JohnBusiness Consultant (Owner)Commented:
So maybe use an external drive rather than the internal one
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MagsOwnerAuthor Commented:
The power cord to connect the adapter is the old 4 pin not sata and that is not an option on the computer's power supply.
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JohnBusiness Consultant (Owner)Commented:
I think trying to adapt new stuff to XP is a lost cause. Maybe just stick with the external drive.
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MagsOwnerAuthor Commented:
I was simply trying to configure the computer as close to how his old computer was set up and use parts available.
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MagsOwnerAuthor Commented:
Thinking the same thing John, thanks!
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MagsOwnerAuthor Commented:
Thanks for all your help guys. Ended up using an external dvd/cd player/writer.

Happy Holidays!
Mags
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JohnBusiness Consultant (Owner)Commented:
You are very welcome and I was happy to help

Good luck with your user
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