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Windows 10, Office 365(Outlook 2016) and Default mail app

I have just set up a new Windows 10 Pro workstation. I have installed Office 365 (all apps), Sage 50 (our accounting software) and various other apps.
Everything seemed to be working well until the user attempted to email an invoice to a customer using Sage. We got an error message stating that there was no default email app installed.
I thought this was strange since the email had been working fine. However when I looked at the "Default" apps in the settings, I saw that the default mail app was set to "Mail". "Outlook 2016" was in the drop down list but when I try to change the default it won't change from "Mail".
I have changed the user from "user" to "local administrator" with no change. I have deleted the account and rebuilt with a new profile with no luck.

I'm really kind of stuck as this is a strange problem and other then deleting Office 365 and reinstalling I'm at a dead end.
Any ideas would be appreciated.

Ken

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John

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Tom Cieslik

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Jackie Man

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Ken Graser

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Thanks for all the suggestions. None of them worked however. I did solve the problem by rebuilding the user profile. I can't tell you why that worked but it did so I'll take it and move on.

Ken