Vmware Products - Obsoletion

RAFA
RAFA used Ask the Experts™
on
Good morning,

Some of you have knowledge at the level of vmware support, even when the support for the following vmware products is valid:

-Vmware Esxi 5.5
-Vcenter Server 5.5
-SRM 5.8
-VDP 6.1

I mean how soon Vmware will no longer provide support for these services.

Stay tuned to your comments.

Best regards.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Most vendors provide an End of Life chart.  Here is the one for VMware that addresses your question.

https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/product-lifecycle-matrix.pdf

I hope this gives you what you need.
VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017
Commented:
General Availability, End of General Support, End of Technical Guidance are listed here

https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/product-lifecycle-matrix.pdf

VMware vSphere 5.5 - 19/09 - 2013, 2018 and 2020
SRM 5.8 -  same as above
VDP 6.1 - 10/09/2015 , 2020/03/12, 2022/03/12

So basically you've got until next August to upgrade your 5.5, otherwise you will only be able to file web support, and that's if you have Support and Subscription contract.

and after August 2018, there will be NO MORE updates, upgrades, or security fixes for 5.5, ESXi or vCenter Server, SRM...

But you will have also seen...  patches for 5.5 getting less and less...

the last two were March and September 2017!
Ajay ChananaMCSE-2003/08|RHCSA| VCP5/6 |vExpert2018
Distinguished Expert 2017
Commented:
" I mean how soon Vmware will no longer provide support for these services."

I see many people have miss conception on this.

VMware will still provide you support , but it will help you on best effort bases only if the issue is known they will share that with you.

For any new Issue with are not in knowledge base, will not be addressed by engineering (Software development) to work on  outdated product for bug fix (As its end of lifeCycle).

If you are running for any old version you can still ask for support. Also you will get assistance for upgrade to supported level

(Supported level -  Means any unknown issue can be escalated to next level till the software development for any bug fix.)

I hope that helps.

- Ajay Chanana

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