PDF printing thicker lines

Hi

I have a user that is complaining about her Autocad drawings (PDF format) are printing with thicker lines

We printed the same document from her colleagues PCs (all using same version of Autocad 2018 and Acrobat Reader DC) and their printouts are fine

I have completely removed the print driver and then reinstalled it
I removed Adobe Acrobat preferences in user's appdata
I have removed HKCU adobe Acrobat DC key

The situation hasn't improved much

any ideas ?
yann
Yann ShukorOwnerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Sajid Shaik MSr. System AdminCommented:
hi ,

go with the following document, may be this is the settings issue.. the following link will guide you the settings... all the best

https://answers.acrobatusers.com/thicken-line-weights-when-printing-PDF-q209321.aspx
0
Jackie ManCommented:
Try to create a new user profile and do a test print.

What is the OS? What kind of printer driver? PCL 6 or PostScript?
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Yann ShukorOwnerAuthor Commented:
Thanks Sajid, but that is not the case
Jackie : PCL 6

Installed the latest version of Adobe Acrobat DC (I was incorrect in thinking that hers was already up to date, sorry)
0
Cloud Class® Course: CompTIA Cloud+

The CompTIA Cloud+ Basic training course will teach you about cloud concepts and models, data storage, networking, and network infrastructure.

Yann ShukorOwnerAuthor Commented:
Well, the user printed a drawing from AutoCAD directly to the printer
Then she printed/saved the same drawing to PDF format using Acrobat DC and then printed this PDF file
The Autocad output was fine while the PDF version showed up with thicker lines
So I guess the issue lies with the Acrobat Reader since the same PDF printed from another PC prints out correctly
0
Jackie ManCommented:
Enable Print as Image and try to print again.

Print as Image
Anyway, it seems to be an issue with Acrobat DC on exporting to PDF from a 3D design application.

https://forums.autodesk.com/t5/inventor-forum/lineweights-are-thick-when-exporting-to-pdf/td-p/6550673
0
Yann ShukorOwnerAuthor Commented:
not fixed
0
Yann ShukorOwnerAuthor Commented:
I finally managed to sort this issue out by creating a new user profile
I would therefore like to accredit Jackie Man for suggesting this approach
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.