we have an office in Hong Kong and really struggling with internet connectivity/download speeds.
The hong kong IT support company have ran speeds test which come back at 80mbps, but now i have got involved as they are struggling with sending/recieving emails.
we run hosted exchange 2013 system through cobweb, i believe their serves are located in London/Europe.
i've asked the question what type of internet line they have...
also i've logged in ran my own speed tests....
running it within hong kong produces 80mb download/upload speeds with low ping rate.
if i select a different server e.g. London or USA download/upload speeds are reduced to around 10mbps with high ping rates of 350 plus
do you think this could be the issue why having issues sending/recieving emails?
thanks for support