outlook , exchange 2010

pramod1
pramod1 used Ask the Experts™
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when I open my outlook 2013 my oof works but when I close my outlook and open outlook again my OOF goes off

anything I should check
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AmitIT Architect
Distinguished Expert 2017

Commented:
Can you test in safe mode and share the result.

Author

Commented:
if it works in safe mode just in case what would be my next steps

Author

Commented:
it is not opening in safe mode outlook.exe/safe it says dialog box is opn I don't see outlook open
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Author

Commented:
in safe mode it si working
Scott CSenior Engineer

Commented:
Start disabling any add-ins on Outlook.

Most likely on of them is causing the issue.

http://blog.techhit.com/55637-how-to-find-and-disable-outlook-2016-2013-2010-add-ins-and-plugins

Author

Commented:
with safe mode also it is not working I am sorry

Author

Commented:
as soon as I open outlook oof comes back in

Author

Commented:
whether in normal or safe mode oof is on when I keep open the outlook but as soon as I close the outlook and open again it goes off
Scott CSenior Engineer

Commented:
Try creating a new profile in Outlook and see how it goes.

Also, try logging in on another computer and see if it works as it should.
Scott CSenior Engineer

Commented:
As a work-around you could always create a rule to reply with the Out of Office Message.

Author

Commented:
what add on should I disable , pretty confused

Author

Commented:
create a rule to reply with the Out of Office Message.

don't see any specific rule with regard to oof
Senior Engineer
Commented:
I posted a link on disabling add-ons, but if it does it in Safe Mode, then add-ons aren't the issue.

It's possible there is corruption in the Outlook profile, that's why I suggested creating another Outlook profile and see how things go.

I also suggested logging onto another computer, that will tell you if it's an issue with the mailbox or something on that machine.
Scott CSenior Engineer

Commented:
There's not.  You'd have to create a rule to reply to any and all messages.  It's a work-around and not perfect.  It will reply to any and all emails sent.

Author

Commented:
created new profile didn't work
Scott CSenior Engineer

Commented:
Try logging onto a different computer.  If the issue follows, then try doing a New Mailbox Repair Request.

Author

Commented:
can I repair outlook on users machine as I don't have access to server

Author

Commented:
now
Scott CSenior Engineer

Commented:
No.  A mailbox repair request has do be done from an Exchange Power Shell.

You asked about repairing Outlook...I'm assuming you meant the mailbox.

Author

Commented:
her off is working now but by default it is reverting to some old message now

Author

Commented:
he puts in new message but after some time old message comes back in
Scott CSenior Engineer

Commented:
What did you do to get the out of office working?

I have no idea why an old notification would come back.

Author

Commented:
I am confused too, I deleted user profiles, ran outlook.exe/clean rules and checking again
Provide the results of:
Get-WebServicesVirtualDirectory | fl server, Name,ExternalURL, InternalURL, *auth*

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