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pramod1Flag for United States of America

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outlook , exchange 2010

when I open my outlook 2013 my oof works but when I close my outlook and open outlook again my OOF goes off

anything I should check
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Amit
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Can you test in safe mode and share the result.
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ASKER

if it works in safe mode just in case what would be my next steps
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ASKER

it is not opening in safe mode outlook.exe/safe it says dialog box is opn I don't see outlook open
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in safe mode it si working
Start disabling any add-ins on Outlook.

Most likely on of them is causing the issue.

http://blog.techhit.com/55637-how-to-find-and-disable-outlook-2016-2013-2010-add-ins-and-plugins
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with safe mode also it is not working I am sorry
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ASKER

as soon as I open outlook oof comes back in
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ASKER

whether in normal or safe mode oof is on when I keep open the outlook but as soon as I close the outlook and open again it goes off
Try creating a new profile in Outlook and see how it goes.

Also, try logging in on another computer and see if it works as it should.
As a work-around you could always create a rule to reply with the Out of Office Message.
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what add on should I disable , pretty confused
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create a rule to reply with the Out of Office Message.

don't see any specific rule with regard to oof
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Scott C
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There's not.  You'd have to create a rule to reply to any and all messages.  It's a work-around and not perfect.  It will reply to any and all emails sent.
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created new profile didn't work
Try logging onto a different computer.  If the issue follows, then try doing a New Mailbox Repair Request.
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ASKER

can I repair outlook on users machine as I don't have access to server
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now
No.  A mailbox repair request has do be done from an Exchange Power Shell.

You asked about repairing Outlook...I'm assuming you meant the mailbox.
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her off is working now but by default it is reverting to some old message now
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he puts in new message but after some time old message comes back in
What did you do to get the out of office working?

I have no idea why an old notification would come back.
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I am confused too, I deleted user profiles, ran outlook.exe/clean rules and checking again
Provide the results of:
Get-WebServicesVirtualDirectory | fl server, Name,ExternalURL, InternalURL, *auth*

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