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pramod1
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outlook , exchange 2010

when I open my outlook 2013 my oof works but when I close my outlook and open outlook again my OOF goes off

anything I should check
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Vick Vega

8/22/2022 - Mon
Amit

Can you test in safe mode and share the result.
pramod1

ASKER
if it works in safe mode just in case what would be my next steps
pramod1

ASKER
it is not opening in safe mode outlook.exe/safe it says dialog box is opn I don't see outlook open
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William Peck
pramod1

ASKER
in safe mode it si working
Scott C

Start disabling any add-ins on Outlook.

Most likely on of them is causing the issue.

http://blog.techhit.com/55637-how-to-find-and-disable-outlook-2016-2013-2010-add-ins-and-plugins
pramod1

ASKER
with safe mode also it is not working I am sorry
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pramod1

ASKER
as soon as I open outlook oof comes back in
pramod1

ASKER
whether in normal or safe mode oof is on when I keep open the outlook but as soon as I close the outlook and open again it goes off
Scott C

Try creating a new profile in Outlook and see how it goes.

Also, try logging in on another computer and see if it works as it should.
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Scott C

As a work-around you could always create a rule to reply with the Out of Office Message.
pramod1

ASKER
what add on should I disable , pretty confused
pramod1

ASKER
create a rule to reply with the Out of Office Message.

don't see any specific rule with regard to oof
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Scott C

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Scott C

There's not.  You'd have to create a rule to reply to any and all messages.  It's a work-around and not perfect.  It will reply to any and all emails sent.
pramod1

ASKER
created new profile didn't work
Scott C

Try logging onto a different computer.  If the issue follows, then try doing a New Mailbox Repair Request.
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fblack61
pramod1

ASKER
can I repair outlook on users machine as I don't have access to server
pramod1

ASKER
now
Scott C

No.  A mailbox repair request has do be done from an Exchange Power Shell.

You asked about repairing Outlook...I'm assuming you meant the mailbox.
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pramod1

ASKER
her off is working now but by default it is reverting to some old message now
pramod1

ASKER
he puts in new message but after some time old message comes back in
Scott C

What did you do to get the out of office working?

I have no idea why an old notification would come back.
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pramod1

ASKER
I am confused too, I deleted user profiles, ran outlook.exe/clean rules and checking again
Vick Vega

Provide the results of:
Get-WebServicesVirtualDirectory | fl server, Name,ExternalURL, InternalURL, *auth*

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