troubleshooting Question

After First Sound Plays on Windows 8.1, Sound Driver Gets Stuck in a Loop

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westes asked on
Web BrowsersWindows OSChromeDell* sound
10 Comments2 Solutions168 ViewsLast Modified:
I have what looks to be like a potentially serious problem on a Dell T7600 that is configured with Windows 8.1.  I have the speakers set up with a bluetooth USB adapter and a bluetooth speaker.  Last week that speaker stopped working, so I have no local sound.  On a lark, I decided to connect to the affected computer from Chrome Remote Desktop, and what is immediately clear is that the sound driver is playing continuously in a loop and never stops.

I tried this sequence:

1) Reboot computer
2) Connect to computer from Chrome Remote Desktop.  So far there is no sound.
3) Login.  So far there is no sound.
4) Start an application ( a stock price monitor ) that triggers multiple alarms, each with an associated sound.
5) Immediately after the first sound plays, the sound driver gets stuck in a loop and never stops.

The Windows System eventviewer is NOT loaded with messages.  I cannot find any error that corresponds to the looping sound driver.

How should I go about diagnosing this and fixing it?
ASKER CERTIFIED SOLUTION
westes

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