windows 8 issues and OS change

gudii9
gudii9 used Ask the Experts™
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i have one old laptop with windows 8 with all its issues. it keep on trying to update and gives some eror and restarts almost daily making tough to work with it. how do i updgrade to windows 9 or 10 for free. i have windows xp cd i can down grade as long as drivers do not mes up. please advise
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IT Manager
Top Expert 2010
Commented:
There is no free update to win 10 now.

Even if you can do some tricks to do the update, the problems are likely to stay.

It is likely that you will have problems in Windows XP.

My advise is that you need to do a factory recovery.

What is the brand and model of your notebook?

Check in all programs and see whether you can find the software to do a factory restore.
Top Expert 2013

Commented:
i fail to see how an XP cd can help if you want to upgrade to windows 10 ?
yes- plse post the laptop model
ThierrySysAdmin

Commented:
You can still upgrade to Windows 10 for free, until the 31st of december 2017, if you are using assistive technologies.

https://www.microsoft.com/en-us/accessibility/windows10upgrade
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You can do a Windows 8 Reset. This keeps all your data, drivers and basic Windows 8 apps. This basically reinstalls Windows 8 and you should be able to make it work correctly and update properly.

Then restore your applications.

You can upgrade to Windows 10, but you need to pay for the license.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You have to license via Microsoft so that you get a valid server license

Author

Commented:
You can still upgrade to Windows 10 for free, until the 31st of december 2017, if you are using assistive technologies.

https://www.microsoft.com/en-us/accessibility/windows10upgrade

what is meaning of assistive technologies? i never heard such thing. Mine is lenova personal laptop.
please advise
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
If you have a disability, you can (apparently) still get Windows 10 for free for another 11 days.

Author

Commented:
where i can purchase the windows 10 licence for personal use?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Microsoft Store is the best spot right now
Top Expert 2013

Commented:
i can only say that i upgraded last week 2 pc's from win7 to 10 and both were activated without a problem
no assistive technologies needed !!

Author

Commented:
i can only say that i upgraded last week 2 pc's from win7 to 10 and both were activated without a problem
no assistive technologies needed !!
so you purchased windows 10 licence? no free upgrade option available.

I have windows XP licenced CD. Can i go back to windows XP  which might be better OS than windows 7 right?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
XP is dead - don't go back there.  Get Windows 10 from the Microsoft Store as posted above.
Jackie Man IT Manager
Top Expert 2010

Commented:
According to news, you can still upgrade to Windows 10 for free if you are using assistive technologies.

Not sure when Microsoft will close the gate.
Top Expert 2013

Commented:
>>  so you purchased windows 10 licence? no free upgrade option available.   << that's what you think - they were still free, in the mean time, i updated 4 of them for free
i have to test it now (in2018) if it still works

Author

Commented:
that's what you think - they were still free, in the mean time, i updated 4 of them for free
i have to test it now (in2018) if it still works

can you please let me know how to update for free?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
If you have no disabilities, it is not free so far as I know.

Author

Commented:
ok
Jackie Man IT Manager
Top Expert 2010

Commented:
Top Expert 2013

Commented:
as i said - i have to test if it still is free
Seth SimmonsSr. Systems Administrator

Commented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Split:
-- Jackie Man (https:#a42380125)
-- John Hurst (https:#a42409771)


If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

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