sms service provider

D_wathi
D_wathi used Ask the Experts™
on
Dear Experts

we have to regularly keep sending transnational and promotional sms the transnational sms from CRM application I mean SMS integration is done in our CRM. but this vendor is comparatively costlier compared to others when ask he says his service has good delivery rates and security , please let us know how far this is acceptable , thanks in advance.
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Pawan KumarDatabase Expert
Awarded 2016
Top Expert 2016

Commented:
>>. please let us know how far this is acceptable
I think as long as your SMS's are delivered successfully with out any issues and the cost of your promotion is not exceeding the budget you had defined. You can evaluate other options and see if any one matches the existing one's capabilities.
Andrew LeniartIT Professional | Freelance Journalist | Looking for Opportunities
Distinguished Expert 2018

Commented:
Hi D_wathi,

Have you looked at SMSGlobal to see if their services would suit your needs?

I've used them for many years in my business, find them very cost effective and reliable - never had a problem with them or their service.  

Check them out and see if they might meet your requirements.

Hope that's helpful.

Andrew

Disclaimer: I have absolutely no affiliations with SMSGlobal apart from being a very satisfied customer for many years.
Exec Consultant
Distinguished Expert 2018
Commented:
Cannot really fathom when the vendor states "has good ... security", need to justify that statement as SMS in itself is plain and not as secure with end to end strong protection  scheme. If vendor can elaborate further that will be good but beware of clouding the security principles which has not verifiable proof given.

"Good ... Security" would be minimally able to provide audit trail for accountability, authentication to identify the user and provide role based access control, authorisation to restrict the access to the crm resources, confidentiality to keep personal data encrypted and privacy protection to make sure sensitive data of customer not revealed and there is regular regime to uphold high cyber hygiene in the backend system withe regular security testing conducted and risk assessment conducted...

Few cents worth..
btanExec Consultant
Distinguished Expert 2018

Commented:
for author advice
Crum RonaldDigital Marketer

Commented:
SMS plays the vital role to grow your business successfully. Nowadays most of the marketers are using SMS to target more people effectively.

As you also looking for the same then my recommendation goes to bulk SMS service. Being a business, I took services from this since a lot of time. This provides cost-effective and best services at an affordable price.

All the best!!

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