Find Public IP of Device that has Office Activation

Hi,

I was wondering whether or not their was a way to find the public IP address of a Office 365 Office 2016 activated device which may be connected to the internet.

The story is that I had a brand new personal laptop (DELL) and it had a office activation on it (1 of 5 allowed from office 365 business), however on the 09 of Oct 2017 my laptop got stolen.

As the Microsoft office that is installed on the stolen device, regularly checks back with Microsoft servers to validate its license, I was wondering if the device has been contacting back with Microsoft servers since it was stolen and if its possible that it would thus generate a public IP address which in turn could help me and the authorities find the device. Their is data on it which is not backed up and really would like to find the laptop and hence this query.

I am aware the device might have been rebuilt and software has been removed but their is still a chance it is still being used with the office activation still running on it. Their must be a place where the activation is hitting back to Microsoft servers to make sure my office 365 activation is still active.

I would be very grateful f you can help me with and hope you can answer the issues I have raised or point to a business area that may have the answer.

Thanks
mo KamranAsked:
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JohnBusiness Consultant (Owner)Commented:
Laptops move around and no, Microsoft does not use a given public IP address to check office. Office has a call home function to make the connection. Since a laptop moves around, Microsoft would need to try a dozen IP addresses for it. So that will not work.

You would need to call the police with the serial number of the laptop.
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William MillerIT SpecialistCommented:
Honestly I would consider a stolen piece of equipment as broken and unrecoverable. The chances it will be recovered are slim and you can't rely on the possibility that maybe six months from now you'll get the laptop back in the condition it was taken. Report it, give the cops what information you can, but assume it's gone for good so you can go ahead and formulate a strategy on how to proceed with work (I'm assuming this is a work laptop).
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mo KamranAuthor Commented:
My thinking was, when the connection takes place (home function or so), the connection between the device which has the license installed and Microsoft servers. Then would the connection on the Microsoft end record where the connection came from? would it take a note of the IP where the connection came from to validate its license?

The incident has already been reported to the Police.

I suppose Dell can find devices on the internet by just the Serial Number?

Thank you John.
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JohnBusiness Consultant (Owner)Commented:
Public addresses are not used in this way. DELL (and other vendors) do not go out looking for their equipment. Equipment calls home if necessary
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mo KamranAuthor Commented:
It was a personal device. I dont expect to get the laptop back but my idea has some logic in it and very simply if Microsoft logs the ip then its a result?
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William MillerIT SpecialistCommented:
If you're trying to go the route of public IP (and you did somehow manage to get Microsoft to give you that information), you wouldn't be able to use the IP to track back to the location. The public IP is used at the ISP level, not the client level. You would be able to see who provided the IP address for public use and then the authorities would have to contact the ISP (with a warrant) to try and get them to cooperate further.
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AlanConsultantCommented:
Hi,

William (and you) are correct.  Definitely worth asking the police if they will be willing to request that info from Microsoft, but don't get your hopes up - the police may not want to be bothered making the request.

Let us know what happens!

Alan.
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Jackie ManIT ManagerCommented:
There is nothing you can do unless you have done the preparation when you bought the notebook before the notebook was lost.

https://www.extremetech.com/computing/87906-how-to-recover-a-stolen-laptop-with-prey

For example, prey is one of the tool to trace lost computing devices.

With no preparation before hand, do not expect an authority will help you unless the thief who stole your notebook is a wanted person for FBI.
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AlanConsultantCommented:
Good advice offered.
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