Global caller ID delete

D H
D H used Ask the Experts™
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I’m trying to find out if a Cisco PBX can do a global caller id delete. If at any phone on the system, if you delete the caller id it removes it from all phones.
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Do you have CUCM or CME? What type of PSTN connectivity do you have, POTS, PRI, SIP?

If you have CUCM you can put the Caller ID mask on the Route Pattern, Route Group, or the individual phone (Bulk Edit). But if you have POTS for PSTN connectivity you won't be able to, as caller id will show up with whatever line is used for the outbound call.
D HService Desk Manager

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Commented:
Thanks for the response @buckethead34... Most likely will be POTS or PRI.

But what we are trying to find out is whether there is an option to delete the callerID history globally? Not whether you block caller ID from showing.
Are you looking for this to be something a user can do on one phone and it deletes from every other phone too? I don't know that it's possible, each phone has it's on file located on the server, I believe there are some solutions out there for creating a script and it running so often to clear out call history, but it doesn't sound like that is what you are looking for.
D HService Desk Manager

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Commented:
I'm actually just trying to find out if it is possible. It doesn't sound like it is.

Just wanted confirmation about Cisco, whether possible or not. I have a client complaining that the Avaya system they purchased cannot do it and want to be certain this isn't a feature of any of the major phone systems.

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