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certificate issue

Every time I try to open anything to download or even open iE explorer I get a certificate error and have to say continue on to the site anyway. This is a new image just put on the laptop. it I have disable the virus protection until I get the key to activate the OS. This OS is windows 7 pro. I have downloaded and installed internet explorer 11. As soon as I open it I get the certificate error and once I say continue to the site it op0ens the explorer. If I go to Dell to download all the drivers I get the error again.
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Dennis Miller
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Dennis Miller
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1 Solution
 
Tom CieslikIT EngineerCommented:
It looks like Root Certificate store is damaged.
What about if you'll try to open some website that doesn't have SSL protocol implemented like http:\\
Try IP tacker website, is not encrypted

http://www.ip-tracker.org/

Are you getting certificate error ?
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Dennis MillerAuthor Commented:
going to try right now.
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Tom CieslikIT EngineerCommented:
What about your Date and Time on this laptop ?

fastest way to fix!!! #1 check your Date and Time make sure they are exactly right for your time zone. if that is not the issue then go to. Start > Control Panel > Network and internet (may need to skip this one based on OS ) > internet options.


In internet properties (options) go to the Advanced tab. (make sure you don't have any browsers open) at the bottom there is a button ( Reset ) click that. then a popup will come up hit reset. i suggest ( delete personal settings ) checked. then hit ( reset) after that. close everything that you may have open and restart your computer if it doesn't do that already.
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Dennis MillerAuthor Commented:
Yes, I still get it but the tracker says Content was blocked because it was not signed by valid security certificate. Not sure how this happens as it is a brand new install of windows 7 pro.
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Tom CieslikIT EngineerCommented:
Make sure Date and time is set correctly, Also go through this manual

https://www.infopackets.com/news/9926/how-fix-there-problem-websites-security-certificate-error-ie-edge
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Dennis MillerAuthor Commented:
for one, the date and time were way of. It was 2007 and not 2017. I did reset the time and deleted my personal settings and hit reset again and rebooted. Now I am waiting for the reboot to finish and see what happens.
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