Hello and Good Evening Everyone,
From time to time, I have contacted AT&T via phone whenever I needed technical assistance with my cable, internet, and wireless services. It is my understanding though that an app can be downloaded which will test the equipment and even restart it if need be for troubleshooting purposes. Given this information, I am wondering if there is an online link which can be reached to download an AT&T diagnostic and troubleshooting application to my laptop which can test and even fix my AT&T equipment when there is a need to do so.
On a side note, the device I wish to download the AT&T diagnostic and troubleshooting package to is a laptop running Window 10. If any specific information or clarification is needed, please feel free to let me know.