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Arif Khan
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Mails que is increasing for a particular database in exchange server 2010-Urgent help please

I am using exchange server 2010. Since last 3 days, I am facing problem that mails for a particular database is going in que.
I have two mailboxes in same location in DAG and two hubtransport/cas server. Memory utilization is around 91 %.

I have 6 exchange DB, all are working fine except DB06. Mails are going in que for DB06. IT IS GOING HIGH ON BOTH TRANSPORT SERVER.
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Arif Khan

8/22/2022 - Mon
Leslie Maclachlan

IS the database mounted?
viktor grant

Hi,

Do you have any events regarding Backpressure?

Check if you have events around 15000-15010?

Cheers
Arif Khan

ASKER
Yes, I had back pressure of Memory but increased it. And there is back pressure then all the database mail flow will be stopped but here problem is with only one database , DB06.
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Arif Khan

ASKER
The resource pressure increased from Normal to Medium.

The following resources are under pressure:
Version buckets = 139 [Medium] [Normal=80 Medium=120 High=200]

The following components are disabled due to back pressure:
Inbound mail submission from the Internet
Mail submission from Pickup directory
Mail submission from Replay directory
Mail delivery to remote domains
Content aggregation

The following resources are in normal state:
Queue database path ("D:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\data\Queue\mail.que") = 16% [Normal] [Normal=95% Medium=97% High=99%]
Queue database logging path ("D:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\data\Queue\") = 82% [Normal] [Normal=95% Medium=97% High=99%]
Private bytes = 14% [Normal] [Normal=71% Medium=73% High=75%]
Physical memory load = 37% [limit is 94% to start dehydrating messages.]
Batch Point = 0 [Normal] [Normal=2000 Medium=4000 High=8000]
Submission Queue = 0 [Normal] [Normal=1000 Medium=2000 High=4000]
Arif Khan

ASKER
The resource pressure increased from Normal to Medium.

The following resources are under pressure:
Version buckets = 134 [Medium] [Normal=80 Medium=120 High=200]

The following components are disabled due to back pressure:
Inbound mail submission from the Internet
Mail submission from Pickup directory
Mail submission from Replay directory
Mail delivery to remote domains
Content aggregation

The following resources are in normal state:
Queue database path ("D:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\data\Queue\mail.que") = 16% [Normal] [Normal=95% Medium=97% High=99%]
Queue database logging path ("D:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\data\Queue\") = 82% [Normal] [Normal=95% Medium=97% High=99%]
Private bytes = 9% [Normal] [Normal=71% Medium=73% High=75%]
Physical memory load = 30% [limit is 94% to start dehydrating messages.]
Batch Point = 0 [Normal] [Normal=2000 Medium=4000 High=8000]
Submission Queue = 0 [Normal] [Normal=1000 Medium=2000 High=4000]
Arif Khan

ASKER
The resource pressure increased from Normal to Medium.

The following resources are under pressure:
Version buckets = 110 [Medium] [Normal=80 Medium=120 High=200]
Physical memory load = 91% [limit is 94% to start dehydrating messages.]

The following components are disabled due to back pressure:
Inbound mail submission from the Internet
Mail submission from Pickup directory
Mail submission from Replay directory
Mail delivery to remote domains
Content aggregation

The following resources are in normal state:
Queue database path ("D:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\data\Queue\mail.que") = 16% [Normal] [Normal=95% Medium=97% High=99%]
Queue database logging path ("D:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\data\Queue\") = 82% [Normal] [Normal=95% Medium=97% High=99%]
Private bytes = 14% [Normal] [Normal=71% Medium=73% High=75%]
Batch Point = 0 [Normal] [Normal=2000 Medium=4000 High=8000]
Submission Queue = 0 [Normal] [Normal=1000 Medium=2000 High=4000]
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viktor grant

HI Arif,

Transport service is running?

If you try to restart the transport service, you continue to have the same errors?

Cheers
Arif Khan

ASKER
Restarted transport service, after restarting transport service, it works normal for sometime and again que gets heavy.
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Arif Khan

ASKER
Thank you. I followed the same process but nothing helped. I have logged case with Microsoft team. They are still not able to give any solution but corrupted STORE service. They are working on it.
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Arif Khan

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Arif Khan

ASKER
This helped me to fix the problem.