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Dell OpenManage  / iDRAC reports green status despite disk failure predicted

David Haycox
David Haycox asked
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Last Modified: 2018-08-14
We have a Dell PowerEdge R720 server.  We have monitoring set up that checks the hardware health status.  We recently noticed a flashing amber / green LED on one of the drives (which indicates predictive failure) and this is confirmed by the iDRAC website and the Dell OMSA.  However, it show the status of the storage, physical disks, virtual disks, and server with a green tick, so the monitoring software didn't notify us.

We want to be notified automatically (i.e. without having to physically check the server) in case of future failures (predictive or otherwise).  How can we make sure that the iDRAC and OMSA reports a failure?
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