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JonFlag for United States of America

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Looking For Recommendations Printer Error Reporting different sites

I have 77 printers on different sites I would like to have a report on whats going on with them from week to week. For example, if the ADF scanner is jamming often it reported so I can order a part.

I'm working with Lexmark Printers, I  currently have it set to email me when something happens. I need a way to create a report via graph or visually.  Three key pieces I really care about is the site  location, Asset, and the alert type

If I can have the emails to another address and create reports on the fly that's ideal I'm working with a company laptop that might restrict installed programs I prefer web-based application if possible.



Heres the subject title example Paper Handling Alert from Lexmark MX611de at 10.24.61.38 (IP is same for each site)

The Body of email
Your Lexmark printer has sent you an automated status alert. Please review the following information:

http://10.24.61.38
Printer Location: City Site here, MI | ET
Serial Number: 701632HH01WT9
Asset Tag Number: Printer name here


Paper Handling Alert:
  Paper jam, open rear door. [230.03]
Avatar of hdhondt
hdhondt
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Lexmark Markvision or Xerox CentreWare Web may do what you require. Both are free downloads.

As the emails are a standard format, you should be able to build a script to extract the data, and store it in CSV format. That can then be opened and graphed in Excel.

If you want to go that way, you should tag your question with an appropriate programming language. e.g. VBS, Java, System Programming, etc. I am not a programmer, so I cannot help you with that.
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