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How to communicate with an external customer through skype for business- critical

We use office 365 2016. My org wants to contact or skype this user on a daily basis. He uses skype or google hangouts. How to provision this account in our o365. We don't have on primises server. We are completely at Microsoft o365 server. Please help me , its critical.
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abcd ab01
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No response on this one. I pay monthly on this account to get some answer?
I'm not sure I understand what you're wanting here. It sounds to me as if you're trying to contact a specific user via Skype for Business for communication purposes? If this is the case, you shouldn't need anything more than a typical Skype account and the user account of the person you wish to contact. There shouldn't be anything further needed. If this isn't what you're requesting, please clarify and be a bit more specific.
Do I need to add this user under any rule? I tried the same but didn't work
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David Johnson, CD
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AWESOME!! Thanks a lot!!
incorrect closure.
don't select your comment as the accepted solution.