troubleshooting Question

Solution for watching You Tube videos without having buffering issues with audio cutting in & out

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IT GuyFlag for United States of America asked on
Windows 10MultiMedia ApplicationsMiscellaneousWindows OSLaptops Notebooks
11 Comments5 Solutions315 ViewsLast Modified:
A user has issues with the audio on You Tube videos cutting in and out even though he is using a fast internet connection with around 65 Mbps download speed and 40 Mbps upload speed.

This is occurring on a Lenovo T470 laptop that is connected to the internet with an Ethernet network cable that is connected to a Lenovo ThinkPad Ultra Dock-port replicator. This T470 has all the latest Lenovo drivers and Windows updates installed.

An example of a problem video are the videos found at this site: https://www.youtube.com/watch?v=JUpzZ30FviE.

What can be done to fix this issue so that the audio will stop cutting in and out?

What type of video players can be used that will buffer the video and audio a couple minutes in advance so that these issues won't occur?
SOLUTION
Alan
Consultant

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