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Solution for watching You Tube videos without having buffering issues with audio cutting in & out

A user has issues with the audio on You Tube videos cutting in and out even though he is using a fast internet connection with around 65 Mbps download speed and 40 Mbps upload speed.

This is occurring on a Lenovo T470 laptop that is connected to the internet with an Ethernet network cable that is connected to a Lenovo ThinkPad Ultra Dock-port replicator. This T470 has all the latest Lenovo drivers and Windows updates installed.

An example of a problem video are the videos found at this site: https://www.youtube.com/watch?v=JUpzZ30FviE.

What can be done to fix this issue so that the audio will stop cutting in and out?

What type of video players can be used that will buffer the video and audio a couple minutes in advance so that these issues won't occur?
Windows 10MultiMedia ApplicationsMiscellaneousWindows OSLaptops Notebooks

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David Anders

8/22/2022 - Mon
SOLUTION
Tom Cieslik

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Ramin

What type of video players can be used that will buffer the video and audio a couple minutes

display YouTube videos on VLC Livestreamer
William Archer

Have different web browsers been used?
Do they all show the same issue?
Ramin

Copy the URL from YouTube >>  open VLC >> Media >> Open Network Stream >> paste the shortcut and click on Play.
Your help has saved me hundreds of hours of internet surfing.
fblack61
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Alan

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Ramin

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IT Guy

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What is the best URL address to download and install the free version of  VLC Livestreamer from?
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Ramin

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dbrunton

>>  A user has issues with the audio on You Tube videos cutting in and out even though he is using a fast internet connection with around 65 Mbps download speed and 40 Mbps upload speed.

With those types of speeds he should be having NO problems.  I'm on 10-20 Mbps and have no problems watching YouTube videos.

If his video is OK and his sound is NOT I'd suspect there is a problem with the audio hardware on his system.  I'd try with the Lenovo disconnected from the Ultra Dock and see if that makes a difference.
SOLUTION
Maclean

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David Anders

Has this been tested in another location (library or home network) and browser (new Firefox)?
Creating a new user for testing can sometimes help diagnosis.
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