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If cleanviews switch does not work, you need to repair Office 2016.<br />
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<a href="https://support.office.com/en-US/Article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b" rel="ugc">https://support.office.com/en-US/Article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b</a>
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I will try this also. &nbsp;Thanks!
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Any update?<br />
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If you have no further questions, please do a favor to close this question.<br />
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Thanks!
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We have a subscription to Office 365 and one of our users is wanting to change the view of her e-mail back to the default settings. &nbsp;What is the best method in doing this?
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We have a subscription to Office 365 and one of our users is wanting to change the view of her e-mail back to the default settings.  What is the best method in doing this?

Outlook 2016

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

UI stands for User Interface and UX for User Experience. While there are key differences between the two, both concern the design of how humans interact with computer systems and software.