troubleshooting Question
Updating My Default Template Location for PowerPoint Won't Take
Brian Orourke asked on
I am trying to change my Default Template Location in PowerPoint 2016 and the changes will not take. My desired path is "D:\My Documents\Custom Office Templates". Although it doesn't seem to matter what pat h I try, it won't take. Works fine in Excel.
* Even went so far as to Copy/Paste the text from t he Excel configuration to the PowerPoint configuration without success.
* Ran the repair option for Office. No help.
* Using a suggestion from this site to go into the Registry and create a "PersonalTemplates" key did not help. PowerPoint knows if I enter an invalid path; only accepting a valid one. Tried the original C: path and it won't save that either.
* Clicking on Personal in File=>New gives me an error: "Sorry, we had some trouble connecting to get templates and can't show them right now".
* can't find much on this kind of error. Only finding messages on where to go and edit the path.
Additional suggestions greatly appreciated.
* Even went so far as to Copy/Paste the text from t he Excel configuration to the PowerPoint configuration without success.
* Ran the repair option for Office. No help.
* Using a suggestion from this site to go into the Registry and create a "PersonalTemplates" key did not help. PowerPoint knows if I enter an invalid path; only accepting a valid one. Tried the original C: path and it won't save that either.
* Clicking on Personal in File=>New gives me an error: "Sorry, we had some trouble connecting to get templates and can't show them right now".
* can't find much on this kind of error. Only finding messages on where to go and edit the path.
Additional suggestions greatly appreciated.
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