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This was a tough problem to find as the web pages HAD BEEN legit and still had all the user data up to Sept 30th!!
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This was a tough problem to find as the web pages HAD BEEN legit and still had all the user data up to Sept 30th!!

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I've encouraged the user to contact Centurylink on this. &nbsp;But maybe someone has another idea.<br />
<br />
The user uses Centurylink Webmail.<br />
<br />
When Composing or Replying, the names can be typed into the form.<br />
But the Body cannot be typed into or Pasted into - at all.<br />
Google Chrome shows a blank body that doesn't respond to a mouse click into it.<br />
Internet Explorer shows &quot;this page can't be opened&quot; and mouse clicks also do nothing.<br />
<br />
So, the user cannot send emails at all.<br />
<br />
And, I can duplicate this on my own computer - which is entirely separate except for the email account login.
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I've encouraged the user to contact Centurylink on this.  But maybe someone has another idea.

The user uses Centurylink Webmail.

When Composing or Replying, the names can be typed into the form.
But the Body cannot be typed into or Pasted into - at all.
Google Chrome shows a blank body that doesn't respond to a mouse click into it.
Internet Explorer shows "this page can't be opened" and mouse clicks also do nothing.

So, the user cannot send emails at all.

And, I can duplicate this on my own computer - which is entirely separate except for the email account login.

Can't Compose on Centurylink Webmail

Google is an American multinational technology company specializing in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware.

Google

Chrome is a free web browser created by Google. Originally released in 2008, it has grown to become the most used desktop web browser (as of October 2016).

Chrome

Interactions between email servers and clients are governed by email protocols. The three most common email protocols are POP, IMAP and MAPI. Most email software operates under one of these (and many products support more than one).  The correct protocol must be selected, and correctly configured, if you want your email account to work.

Email Protocols

Web browsers are applications used primarily to display documents, files and media from the Internet, identified by a Uniform Resource Identifier (URI) that can be a page, image, video or other file. Some browsers require the use of add-ons or extensions to safely render the information they receive; others have systems built into them to perform the same functions.