Browsing not Working on Windows 7-64bit

All patches installed running Sophos Antivirus and Intercept X

I can log into the Computer remotely but cannot get any browsers to work on the internet

Reset IE, Installed Chrome same issue

Reset DNS put in static ip and nothing works.....

How can I fix this?
Joseph SalazarVice President - Senior IT ConsultantAsked:
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Sajid Shaik MSystem AdminCommented:
is there any application control policy applien on Sophos, so check that..

if not check the Intercept X and antivirus logs as well as system logs ..

and post here..

all the best
von AxlSystem AdministratorCommented:
I would say turn both of the off to see if that solves the problem.
Then turn on one by one to see which one is blocking...

Also check proxy settings.
Hello ThereSystem AdministratorCommented:
If this is a behavior of all browsers, it's a global issue. So check your endpoint security settings. These settings might block either programs or internet connection.

E.g. We use Kaspersky Endpoint Security that has a built-in function called Web Control that blocks internet connection for specific devices.
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Joseph SalazarVice President - Senior IT ConsultantAuthor Commented:
The Other Computers in the office are working fine,

Just this one.

von AxlSystem AdministratorCommented:
Try also command prompt:

netsh winsock reset

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Joseph SalazarVice President - Senior IT ConsultantAuthor Commented:
Certificate in IE causing issue
After Investigation I found that the Not Found issue is due to a Certificate that was installed on the Computer

I tried to delete it but the remove button is grayed out

I highlight the Certificate and hit the delete key but it says I do not have the rights to delete

I am the only user and am the Administrator....What Gives????

How can I reset the Certificate?

Joseph SalazarVice President - Senior IT ConsultantAuthor Commented:
I called ATT....Technician said the the error message is ATT's Way of telling Clients Hey I'm Going to Shut you Down if you do not pay your Bill.

The way it works is as the termination date approaches the Modem picks a Computer or device and sends the certificate so that it cannot access the internet and increases in Number as the date approaches forcing the Client to call to find out what's going on.

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