Attempting a clean install of Windows 10 on Dell XPS 8900 from MS iso image on DVD. This is the system as delivered from Dell; nothing exotic. Installer reports missing driver for HD, DVD, or USB but with no info what device. Nothing I have tried provides the required driver. I found a couple of files in X:\Panther\Logs that may have more info but don't know how to interpret them. Any suggestions would be greatly appreciated. diagerr.xml setupact.log diagwrn.xml
I suggest downloading and running Dell Command Update. This tool provides the service tag to Dell and downloads/installs all relevant drivers and updated drivers.
The log has a ton of information, probably mostly extraneous.
Does the machine run? If so, look in Device Manager and tell us what driver. If not (that is, will not install) maybe the image is not matched to the machine.
Ramin, This seems reasonable but didn't change anything. I replugged the connections for the hard disk and CDRom as suggested and made sure RAID was off in BIOD. Setup still fails reporting "Unable to convert ARC path [MULTI(0)DISK(0)CDROM(0)] to NT path."
John, Yes, the system is running Windows 7 okay, though there are some issues with the installation that I hope to render irrelevant by installing Win 10.
CES, Ran Dell Command Update. Don't see how updating current installation could help with problem on clean install of Win 10 but ran it anyway. It failed on an Application Error, GUI-UVM15, components, No components found to process. Very curious.
It worked and none of the other suggestions helped.
Windows OS
This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=P52w9