troubleshooting Question

Autodiscover issues with Exchange 2010

Avatar of Tim
TimFlag for United States of America asked on
12 Comments6 Solutions152 ViewsLast Modified:
We have an exchange 2010 server that we recently migrated to and it seems to be working correctly. I can get to my OWA page from outside the network and when I try it takes me to my OWA login page however it changes the url to include owa in the path e.g. When I try to configure Outlook 2016 to connect to our Exchange server it fails and when I run Microsoft Remote Connectivity analyzer it also says that autodiscover fails. One of the tests removes mail from the URL and just uses but that is never going to work since our domain name points to a third party ecommerce site we have set up and is not on our domain.

How can I resolve this. I went to my doamin registrar and looked at how the autodiscover records were set and I have a a CNAME record pointing to our mail server e.g. so I don't see how it is pointing to our ecommerce website and not our mail website.
Vick Vega
Security Consultant

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