Tim
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Autodiscover issues with Exchange 2010
We have an exchange 2010 server that we recently migrated to and it seems to be working correctly. I can get to my OWA page from outside the network and when I try https://mail.domainname.com/autodiscover/autodiscover.xml it takes me to my OWA login page however it changes the url to include owa in the path e.g. https://mail.domainname.com/owa/autodiscover/autodiscover.xml. When I try to configure Outlook 2016 to connect to our Exchange server it fails and when I run Microsoft Remote Connectivity analyzer it also says that autodiscover fails. One of the tests removes mail from the URL and just uses https://domainname.com:443/autodiscover/autodiscover.xml but that is never going to work since our domain name points to a third party ecommerce site we have set up and is not on our domain.
How can I resolve this. I went to my doamin registrar and looked at how the autodiscover records were set and I have a a CNAME record pointing to our mail server e.g. mail.domainname.com so I don't see how it is pointing to our ecommerce website and not our mail website.
How can I resolve this. I went to my doamin registrar and looked at how the autodiscover records were set and I have a a CNAME record pointing to our mail server e.g. mail.domainname.com so I don't see how it is pointing to our ecommerce website and not our mail website.
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Internally there's no need to create autodiscover.domain.com as the clients use SCP, therefore Set-ClienAccessServer can point directly to the name of the server as appears in the certificate.
As well, there's no need to add autodiscover in IIS.
As well, there's no need to add autodiscover in IIS.
ASKER
I am confused about the TXT record. When I look online about this there are many examples however I don't know which one I should use. BTW our registrar is Network Solutions. When looking at how to create an SPF record there are many mechanisms I can use. Which one is better? Should I use multiples. And when it is asking for the host name am I using Autodiscover or Mail or both?
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ASKER
And what should I use as the host? Mail or Autodiscover?
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Hey Tim,
This AutoDiscover issue needs very clean and clear steps to be resolved. So, be careful while performing the steps related to this. There is a following informative article from Microsoft, which has helped my clients in the similar issue, go through it to resolve your problem:
https://blogs.technet.micr osoft.com/ exchdxb/20 12/05/10/t roublshoot ing-autodi scover-exc hange-2007 2010/
Feel free to ask for further queries.
Best Regards,
Jessica
This AutoDiscover issue needs very clean and clear steps to be resolved. So, be careful while performing the steps related to this. There is a following informative article from Microsoft, which has helped my clients in the similar issue, go through it to resolve your problem:
https://blogs.technet.micr
Feel free to ask for further queries.
Best Regards,
Jessica
All the requested information provided
Just create A record pointed to your emailserver.yourdomain.com
Also you must have certificate for autodiscover.yourdomain.co
On your server you must activate autodiscover on your email server
Open in new window
and add autodiscover.yourdomain.co