We have an exchange 2010 server that we recently migrated to and it seems to be working correctly. I can get to my OWA page from outside the network and when I try https://mail.domainname.com/autodiscover/autodiscover.xml
it takes me to my OWA login page however it changes the url to include owa in the path e.g. https://mail.domainname.com/owa/autodiscover/autodiscover.xml
. When I try to configure Outlook 2016 to connect to our Exchange server it fails and when I run Microsoft Remote Connectivity analyzer it also says that autodiscover fails. One of the tests removes mail from the URL and just uses https://domainname.com:443/autodiscover/autodiscover.xml
but that is never going to work since our domain name points to a third party ecommerce site we have set up and is not on our domain.
How can I resolve this. I went to my doamin registrar and looked at how the autodiscover records were set and I have a a CNAME record pointing to our mail server e.g. mail.domainname.com so I don't see how it is pointing to our ecommerce website and not our mail website.