Quickbooks Missing name list problem

Hello,

I have an Employee that is unable to open a QuickBooks file. They get a "Missing name list problem", Quickbooks suggests to resort the list but how is that possible when we can't get into the file?
Shane MacNeillSr VP of ITAsked:
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JohnBusiness Consultant (Owner)Commented:
If the issue is with a user name on the computer, try making a new, test, Windows User Profile (Account). Log into the new account and open QuickBooks.  Does that work?

If not, uninstall QuickBooks, and the QB Redistributable, restart, install QuickBooks, update and test.
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Shane MacNeillSr VP of ITAuthor Commented:
Thanks for the reply,

It's not a User issue, it's actually an issue with the file.
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JohnBusiness Consultant (Owner)Commented:
Copy the QB data file to a good local machine, open QuickBooks and open the local file as Admin. Then File, Utilities, Rebuild. Rebuild the file, ensure no errors, put it back and then test again.
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ABBY HillQuicken ExpertCommented:
You can solve this error by following methods:

    • Restore a backup and re-enter transactions into the current file.
    • You can try Quickbooks File doctor to fix the error.
    • You can also find a data recovery service to fix the error and repair the data back

But if you cant get it done you can always refer Quick book and Quicken support http://www.quickencustomercare.com/quicken-support-number.html
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